On this page you can see which complaints are submitted about British Airways.
Whatever your complaint about British Airways is, follow the next three steps in order to have the best chance of resolving your complaint.
1. Click on the 'File British Airways complaint' button.
2. Describe your complaint in detail, and suggest how British Airways should resolve it.
3. Submit your complaint directly to British Airways and mention that you posted your complaint on Complain.biz
Complaint from Idb on 13 April 2022 about British Airways in category Airlines
I was scheduled to travel on British Airways from BWI to ABV today 13th November. Reference is NZDHBD British Airways booked me on an American Airlines flight from BWI to JFK that got delayed and it resulted in me missing... Read more
Complaint from JudyJ on 04 April 2022 about British Airways in category Airlines
I flew with my husband and 13-year old daughter on March 7th from Heathrow back to Munich airport. We had paid full fares in order to avail of the 23kg luggage allowance per person. My daughter had a smaller suitcase... Read more
Complaint from petersok on 10 March 2022 about British Airways in category Airlines
I have been informed by BA that I must contact them by phone to use my BA evoucher which had been sent to me during the covid pandemic when my flights were cancelled by BA. I am trying to book an... Read more
Complaint from Lourens on 29 January 2022 about British Airways in category Airlines
On flight BA 6417 from OR TAMBO to CAPE TOWN on 25 Jan 2022 my wife and I were booked in seats 11D and 11E. An overweight Giant was allowed to board the flight. He was booked in seat 11F,... Read more
Complaint from Annaduff3 on 08 January 2022 about British Airways in category Airlines
Booking K3JCS5 Flight BA837 to Heathrow on 1422 was cancelled on 102721. According to your system, we agreed to accept a changed flight, which we NEVER did and we do not have a ation email re same. When... Read more
Complaint from Dkf on 07 January 2022 about British Airways in category Airlines
RE: Q68RBA (British Air), ZEFADC (American Airlines) To Whom It May Concern: After speaking with Anajali, ext. 6433, on December 30, 2021, I have a serious concern about the mishandling of the following situation: « Reservation (round trip, Dec 14-Jan 4... Read more
Complaint from Monika Manne on 28 December 2021 about British Airways in category Airlines
Good afternoon BA Customer Service Team, Id like to speak to you about my recent experience with flying with British Airways. my flight ation number was N6W4KU. I was suppose to fly out to LHR on Dec 10th at 5... Read more
Complaint from Mlintrr on 23 November 2021 about British Airways in category Airlines
I booked with a travel agent (Fly365) in November 2019 in Australia for a business class flight to London and Croatia, costing $12900. Due to COVID the flight was cancelled. A year ago BA ed I had a credit.... Read more
Complaint from Gary 23 on 22 October 2021 about British Airways in category Airlines
BA cancelled my flight on 21 September to Majorca. I have phoned every day since then on their customer support number only to be cut off after listening to their standard response. I also emailed them on 13 October and have not... Read more
Complaint from [email protected] on 14 October 2021 about British Airways in category Airlines
I had booked British airways flight ref VDVOQP from Toronto to London on 6th Sept with a scheduled return flight for the 28th Sept. Unfortunately the return flight had to be cancelled due to being tested positive for covid. I re... Read more
