Complaints about British Airways

On this page you can see which complaints are submitted about British Airways.

How to file a British Airways complaint?

Whatever your complaint about British Airways is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File British Airways complaint' button.
2. Describe your complaint in detail, and suggest how British Airways should resolve it.
3. Submit your complaint directly to British Airways and mention that you posted your complaint on

Statistics of British Airways in the category Airlines

19 total complaints
1.3 /10
7 votes

Complaints overview


Complaint from on 08 January 2022 about British Airways in category Airlines

Booking K3JCS5 Flight BA837 to Heathrow on 1422 was cancelled on 102721. According to your system, we agreed to accept a changed flight, which we NEVER did and we do not have a ation email re same. When... Read more

Unfair pricing

Complaint from on 14 October 2021 about British Airways in category Airlines

I had booked British airways flight ref VDVOQP from Toronto to London on 6th Sept with a scheduled return flight for the 28th Sept. Unfortunately the return flight had to be cancelled due to being tested positive for covid. I re... Read more