Our sentiment meter has detected that British Airways complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with British Airways, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
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We have received 3 complaints about British Airways over the last 12 months. The graph below shows a monthly breakdown.
Curious about British Airways's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of British Airways. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of British Airways by calling +44203-250-0145. If you want to reach out to British Airways through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from James Pennington on 30 July 2022 about British Airways.
My flight from Rome left an hour late and we missed our connecting flight in London Healthrow. Proceeded to stand in line over 4 hours. By the time we got to speak to an agent they were out... Read more
Complaint from Gaby on 13 July 2022 about British Airways.
i flew from Glasgow BUISNESS CLASS on 6th July to London Heathrow flight no BA 1494 15,20. the steward came around offering drinks i told him to give me a small bottle of champagne but not to... Read more
Complaint from Turiya on 24 June 2022 about British Airways.
BA293 from LHR to IAD on 22 Jun 2022 was diverted to Boston. The Aeroplane failed to get out of Boston that night. There was no information as to why the aeroplane was stuck in Boston despite other carriers managing... Read more
Complaint from D.J on 22 June 2022 about British Airways.
The total waste of time and energy.Trying to retrieve a lost bag.From BRitish Airways,the saying (the right hand does not know what the left hand is doing) Is totally inadequate.RN LHRBA76514,lost at Heathrow terminal 5.27052022.From pillar to post,BAs different departments... Read more
Complaint from Habiba Ronke on 18 June 2022 about British Airways.
Arrived at Terminal 5 as early as 6 to catch a morning flight, and used the Electronic Check-In Machine that issued a valid Boarding Pass. Got to Baggage Drop to check-in my luggages only to be told I require a... Read more
Complaint from Idb on 13 April 2022 about British Airways.
I was scheduled to travel on British Airways from BWI to ABV today 13th November. Reference is NZDHBD British Airways booked me on an American Airlines flight from BWI to JFK that got delayed and it resulted in me missing... Read more
Complaint from JudyJ on 04 April 2022 about British Airways.
I flew with my husband and 13-year old daughter on March 7th from Heathrow back to Munich airport. We had paid full fares in order to avail of the 23kg luggage allowance per person. My daughter had a smaller suitcase... Read more
Complaint from petersok on 10 March 2022 about British Airways.
I have been informed by BA that I must contact them by phone to use my BA evoucher which had been sent to me during the covid pandemic when my flights were cancelled by BA. I am trying to book an... Read more
Complaint from Lourens on 29 January 2022 about British Airways.
On flight BA 6417 from OR TAMBO to CAPE TOWN on 25 Jan 2022 my wife and I were booked in seats 11D and 11E. An overweight Giant was allowed to board the flight. He was booked in seat 11F,... Read more
Complaint from Annaduff3 on 08 January 2022 about British Airways.
Booking K3JCS5 Flight BA837 to Heathrow on 1422 was cancelled on 102721. According to your system, we agreed to accept a changed flight, which we NEVER did and we do not have a ation email re same. When... Read more
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