British Airways complaint: lost baggage
Filed 22 Jun 2022 by David
The total waste of time and energy.Trying to retrieve a lost bag.From BRitish Airways,the saying (the right hand does not know what the left hand is doing) Is totally inadequate.RN LHRBA76514,lost at Heathrow terminal 5.27052022.From pillar to post,BAs different departments have lost,misplaced and acted, not in a way i would expect of a major airline.Heathrow police were informed,and according to there cctv.The bag was never on carousel.It was watched fron 5.57 pm to 7.20 pm.
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