British Airways complaint: Not allowed to fly

Name: Not allowed to fly
Item: British Airways
Author: Sue

Open 21 Feb 2021 313 views Airlines

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Filed 21 Feb 2021 by Sue

My husband is trying to get back to the UK because we are moving house on Wednesday 24th February. He has had a negative Covid test. He is not allow to fly because the test is … IN ITALIAN!
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Case details

Status: Open
Company: British Airways
Filed: 21 Feb 2021
Desired resolution: Pay my husband compensation - he is scrabbling around to find ANY FLIGHT back to the UK - and don't be so by stupid - in ITALY the tests are IN ITALIAN!
Problem: Boarding refused over Italian-language test
About: return flight

Progress

Filed
Company notified
Company replied
Resolved

21 Feb 2021 Complaint filed and published
21 Feb 2021 Message from Bizzy: we notified British Airways about this complaint.

See all 42 British Airways complaints

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