My complaint:
My husband is trying to get back to the UK because we are moving house on Wednesday 24th February. He has had a negative Covid test. He is not allow to fly because the test is … IN ITALIAN!
Get a grip!
Suggested solution:
Pay my husband compensation - he is scrabbling around to find ANY FLIGHT back to the UK - and don't be so by stupid - in ITALY the tests are IN ITALIAN!