Our sentiment meter has identified a 100% increase in complaints about Bojangles over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Bojangles's offerings.
Sentiment data last updated on May 3, 2024
Do you have a dispute or had a bad customer experience with Bojangles? Submit your Bojangles complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 18 complaints about Bojangles over the last 12 months. The graph below shows a monthly breakdown.
Curious about Bojangles's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Bojangles. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Bojangles by calling 1-800-366-9921. If you want to reach out to Bojangles through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Debdavis9863 on 12 August 2022 about Bojangles.
We turned around on 185 and went back to Bojangles as I had been craving a Bo’s Chicken Sandwich for about a month now. When we pulled up at 6:20 and went to the drive thru - we were told... Read more
Complaint from bhagins on 08 August 2022 about Bojangles.
Dirty rice over-cooked and chicken was non-eatable. Read more
The service person let a dog lick his hands and taking my money afterwards. That is not sanitary. He let someone else hand me my food but he got my change out the cash register to give to... Read more
Complaint from pierce2 on 22 July 2022 about Bojangles.
the cashier served us with 4 drinks on a tray that was broken and when she pass it thru the window, the drinks spilled all inside my van and on my husband. We were on our way to an... Read more
Store 00018 at 1:16 pm I walked in to place an order. At the time there was a customer already placing order. Then when they finished. I waited till they called me up to place my order. ... Read more
Complaint from Katrina86 on 16 June 2022 about Bojangles.
I always go to this location. When I arrived there were two young ladies chatting about the upcoming graduation. I stood at the counter for about five minutes before anyone acknowledged me. She was still carrying on a conversation while... Read more
Complaint from JeffIves on 12 June 2022 about Bojangles.
Chicken was not ready employee at window didn’t tell us it would be 20 min. When we question it They were rude and told us to go somewhere else Read more
My food was left out n my bisquotes was hard as a rock Read more
Went to Bojangles in South Hill VA at 1pm on 110522 to eat some of their great chicken. I wanted to place my order, but the young man was not paying attention, but was lookingreading his phone. I stood... Read more
Complaint from Unsatisfied Customer at Beulaville NC Bojangles on 11 May 2022 about Bojangles.
I ordered from the drive through at Bojangles in Beulaville NC. The store number is: 001062. The manager on duty at the time of the incident was Anthony Roman. I ordered $65.94 worth of food at the drive... Read more
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