Did not have what we ordered AGAIN!!!
Complaint from Flowervs on 29 July 2023 about Bojangles.
They did not have a sausage gravy biscuit. It is not the first time at this location they they were out of what we have ordered. Read more
Bojangles complaints
Bojangles Complaint Sentiment: Negative
Our sentiment meter has identified a 100% increase in complaints about Bojangles over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Bojangles's offerings.
Sentiment data last updated on April 27, 2024
Bojangles complaint process
Do you have a dispute or had a bad customer experience with Bojangles? Submit your Bojangles complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Bojangles.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
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How to file a complaint about Bojangles?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Bojangles complaints chart
We have received 18 complaints about Bojangles over the last 12 months. The graph below shows a monthly breakdown.
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Bojangles complaint statistics
Curious about Bojangles's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
78
Total complaints
78
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
78 ratings
How to contact the customer service of Bojangles?
Below, you will find the contact information for the complaint department of Bojangles. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-366-9921
Contact form:
You can contact the customer service of Bojangles by calling 1-800-366-9921. If you want to reach out to Bojangles through their own website, you can use their contact form.
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Bojangles reviews: (78)
Authentic experiences shared by our community for your benefit.
Rolf Jones
Complaint from Rj342013 on 23 July 2023 about Bojangles.
I came in the store at 7:30 pm on Monday July 17 2023 and no one took my order or greeted me. I stood there for 10 minutes and I walked out Read more
I did not get everything that I ordered with the 20 piece. Plus I didn’t want Spicy but half of it was. The chicken was not good! Read more
slip and fall
Complaint from bruce t on 19 July 2023 about Bojangles.
bojangles employee cama out side to ask me to assist him in the restaurant,once i agreed to help i was injured inside the store and out side. this incident took place the first week in may 2023 and its july19... Read more
Serving old and hard food
Complaint from Dwayne L Hughes on 10 July 2023 about Bojangles.
I went through the drive-thru and asked for a fresh steak combo with a cheer wine drink the lady said 6 minutes and they gave it to me in 2 minutes the steak was hard around the edges at the... Read more
Big holes in pavement when entering parking lot,large deep holes 10 inches deep.
Complaint from L Gerald on 03 June 2023 about Bojangles.
When turning into to go to the Bojangles there is 2- 10 inches deep holes in pavement. I think Bonjanles should pay to get this fix before somebody tear up there car !! Read more
Took 21 minutes to get my order
Complaint from Dbrown on 29 May 2023 about Bojangles.
I placed an order at the store for take-out. My combo orders were filled and sitting on the counter getting cold while waiting on bo-berry biscuits. I watched as orders after mine were filled including said biscuits. When I asked... Read more
Online order
Complaint from lakethiaw on 07 May 2023 about Bojangles.
I ordered online and I got charged but they told me they don’t see my order Read more
I went through drive through get my mother and toddler meal immediately after eating food we were all sick vomiting an diarrhea food was terrible Read more
Rude unprofessionalism out of chicken
Complaint from Djpitts on 31 March 2023 about Bojangles.
Tonight at Bojangles I sat in the Drive-Thru for over 35 minutes only to be shorted on my order and when I went in to ask for the items that I did not receive I was given an attitude by... Read more
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