Our sentiment meter has identified a 100% increase in complaints about Bojangles over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Bojangles's offerings.
Sentiment data last updated on May 3, 2024
Do you have a dispute or had a bad customer experience with Bojangles? Submit your Bojangles complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 18 complaints about Bojangles over the last 12 months. The graph below shows a monthly breakdown.
Curious about Bojangles's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Bojangles. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Bojangles by calling 1-800-366-9921. If you want to reach out to Bojangles through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from God44 on 07 May 2022 about Bojangles.
Whenever I go to Bojangles my order always be wrong or they will forget to put in my box what I had ordered today 5722 I ordered chicken with dirty rice and when I had checked it before I had... Read more
Complaint from THUD on 02 May 2022 about Bojangles.
MY HUSBAND AND I WENT TO BOJANGLES ON THE WAY TO SUNDAY SCHOOL YESTERDAY MORNING. THERE IS A BIG SIGN OUT FRONT THAT SAYS DINING ROOM NOW OPEN AND SIGNS ON THE WINDOWS THAT SAY COME ON IN. ... Read more
Complaint from Grayg on 10 April 2022 about Bojangles.
Placed an order to go. Got home and the ham in the ham bisquit was pathetic. About the size of a fifty cent piece. Biscuits were doughy and not cooked well. Behind counter was filthy... Read more
Complaint from Melissa Sanders on 09 April 2022 about Bojangles.
I went through the drive thru Sat April 9th around 3:30pm. I come up to the mic and a female asks for my order. I asked IF I can get the Bojangles BLT Chicken Sandwich but substitute the chicken for... Read more
Complaint from csm on 22 March 2022 about Bojangles.
I ordered coleslaw on 321 and didn’t get it. I went again on 322 and ordered coleslaw and dipping sauce and didn’t get any of it. I called the store and was told to stop in with the receipt... Read more
Complaint from Raw chicken fingers on 15 March 2022 about Bojangles.
Received my meal at drive threw window. Went home took a bite of fingers and the breading was now cooked and it was raw. All 4 fingers dinner. Read more
Complaint from Michael Braziel on 14 March 2022 about Bojangles.
I ordered a BoJangler Fish Combo on 3132022. The fish was cold and the cheese was cold The fish didn't taste fresh. I probably should have went back and complained. I went through the drive thru and found out... Read more
Complaint from Don69 on 26 January 2022 about Bojangles.
Today, Wednesday,, January 26, 2022, at approximately 10:30 AM, I went to this Bojangles and ordered two Cajun Biscuits. I specifically told the person that took my order that I wanted my biscuits DONE and I wanted to see... Read more
Complaint from mrleewins on 07 December 2021 about Bojangles.
On Nov. 18, I called about Check 482042 where I received old and cold food served at 5 PM on 11172021. The person I talked to said I would receive compensation of $11.30 and some coupons. I have yet... Read more
Complaint from Punchbug on 15 November 2021 about Bojangles.
I bought 2 meals from Bojangles last night, 11142021. The Check number is 470467. I have attached a copy of the receipt. I did not take a photo because it would not show this complaint. ... Read more
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