Raw Chicken Tender
Complaint from katnhat37 on 23 October 2021 about Bojangles.
Ordered 3 pc combo from local Bojangles one of the tenders was raw inside Read more
Bojangles complaints
Bojangles Complaint Sentiment: Negative
Our sentiment meter has identified a 100% increase in complaints about Bojangles over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Bojangles's offerings.
Sentiment data last updated on May 2, 2024
Bojangles complaint process
Do you have a dispute or had a bad customer experience with Bojangles? Submit your Bojangles complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Bojangles complaints chart
We have received 18 complaints about Bojangles over the last 12 months. The graph below shows a monthly breakdown.
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Bojangles complaint statistics
Curious about Bojangles's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
78
Total complaints
78
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
78 ratings
How to contact the customer service of Bojangles?
Below, you will find the contact information for the complaint department of Bojangles. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-366-9921
Contact form:
You can contact the customer service of Bojangles by calling 1-800-366-9921. If you want to reach out to Bojangles through their own website, you can use their contact form.
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Bojangles reviews: (78)
Authentic experiences shared by our community for your benefit.
I went in and told the clerk that I wanted 2 meals without the tea. I asked if I could order it that way. She said that I could order it any way I wanted. I paid $18.99 for my... Read more
poor quality
Complaint from Customer123456 on 13 September 2021 about Bojangles.
I ordered 2 12 piece tender boxes tailgate. A new metal pan of chicken had been put up and I couldn't see in the pan. The new pan was getting taken fast so I ended up getting 24... Read more
Food poisoning
Complaint from Whiskers 177797 on 02 September 2021 about Bojangles.
Yes last Thursday I have entered the restaurant an ordered the three piece dark with dirty rice an mashed potatoes an sweet tea. I had eaten everything an left. I have a receipt an a copy of the credit card... Read more
Horrible Customer Service
Complaint from America2021 on 11 August 2021 about Bojangles.
August 8, 2021 approximately 12pm We went through the drive thru, to be told we would have to pull up and eait for our chicken to be dropped. We waited 15 minutes. My husband goes inside and asks where is our... Read more
THIS STORE IS EITHER NOT OPENED OR EXTREMELY SLOW WHEN I'M ABLE TO GET A BISCUIT, THE BOTTOMS ARE BURNT OR EXTREMELY HARD. WORKERS ARE VERY RUDE AND SOMETIMES MEAN ABOUT EVERYTHING. Read more
No biscuits, ham, bacon, or steak???? Really at Bojangles??!
Complaint from Ccc on 22 July 2021 about Bojangles.
Went to Indian trail store and they had no biscuits. Left there and went to the monroe store near the mall and was told they had no steak, bacon, nor ham. Both locations let people sit in long drive... Read more
Incorrect orders, rude management, money and time wasted
Complaint from Bfa1976 on 19 June 2021 about Bojangles.
ordered an 8 pc with 2 breasts, paid extra and the order was incorrect. Went back inside with my order and the manager was rude to me and the other associates. Yelling loudly and making a scene. They replaced my... Read more
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