Our sentiment meter has identified a 100% increase in complaints about Bojangles over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Bojangles's offerings.
Sentiment data last updated on April 26, 2024
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We have received 18 complaints about Bojangles over the last 12 months. The graph below shows a monthly breakdown.
Curious about Bojangles's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Bojangles. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Bojangles by calling 1-800-366-9921. If you want to reach out to Bojangles through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Check 263356 on 03 March 2023 about Bojangles.
Went to the Graham store this morning (March 3,2023) to get biscuits. Had a coupon, BOGO free. Employee Shu-Portia just looked at me, never asked could I take your order, or for here,nothing. She just looked at me. I proceeded to... Read more
Complaint from Aidra on 03 March 2023 about Bojangles.
On Feb 27, I went to Bojangles at approximately 6:30pm and ordered 1 2 piece meal all legs fries and tea and 3 piece wings fries and a mt dew. Soda was nasty taste like carbon dioxide, they said 20... Read more
Complaint from Corey Nelson on 20 February 2023 about Bojangles.
Around 7:57 I place my order at the Bojangles in Elgin SC 29045. I ordered the Bos famous chicken sandwich combo Bo size with extra mayo and Mountain Dew two packs mayo and side honey mustard I also ordered a... Read more
Complaint from phillipcaple on 14 February 2023 about Bojangles.
i went to the bojangles on bessemer ave asked for the 5.99 2 peice they said it was no l available i said you need to take your sign down.the lady got smart with me and said i could... Read more
Complaint from thomasedward on 12 February 2023 about Bojangles.
Sunday morning on Feb 12, 2023, my husband and I was at the drive thru window. The woman who took our order was very rude. My husband is 81 yrs old, he was reaching for his order too slow... Read more
Complaint from Costello Kelly on 11 February 2023 about Bojangles.
I was at Bojangles to order me and my daughter some food a man came on the intercom to take my order I started ordering my food he gave me one price and keep on changing the price when I... Read more
I haven't received my W2 form, I called this morning and the morning shift manager didn't give me her name and told me to call this evening at 7:00 pm to talk to manager, I have called 3 times starting... Read more
Attitude at drive thru. No Pepsi for drive thru but Pepsi for dine in guest. Only cash at drive thru. Can't get order right when you tell them they got a bad attitude. Read more
Complaint from Kathy long on 07 January 2023 about Bojangles.
I visited the Bojangles on south Blvd 1623 afternoon as I was waiting for the man to take my order I heard a conversation with 2 employees speaking to the manager name penny (I'm not sure if that's really her... Read more
Complaint from Scarab29 on 06 January 2023 about Bojangles.
They advertise a grilled chicken sandwich meal deal for $6.99 on the order board but when I get to the window it almost $3 more, told me that deal was last month it was now 1-5-23, I told the woman... Read more
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