Bojangles Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Bojangles over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 16, 2024

Bojangles complaint process

Do you have a dispute or had a bad customer experience with Bojangles? Submit your Bojangles complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Bojangles.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Bojangles complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Bojangles?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Bojangles complaints chart

We have received 17 complaints about Bojangles over the last 12 months. The graph below shows a monthly breakdown.

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Bojangles complaint statistics

Curious about Bojangles's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

77
Total complaints
77
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 77 ratings

How to contact the customer service of Bojangles?

Below, you will find the contact information for the complaint department of Bojangles. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-366-9921
Contact form:

You can contact the customer service of Bojangles by calling 1-800-366-9921. If you want to reach out to Bojangles through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Bojangles reviews: (77)

Authentic experiences shared by our community for your benefit.

Awful food

Complaint from 1944qwer on 28 February 2024 about Bojangles.

Did a pick up order to bring home. We decided to try the fish sandwich, We ordered two, one of them without tartar sauce. My husband got home and we sat to eat and upon unwrapping the sandwiches, both... Read more

Comments: 0
Rating:

NO CHICKEN

Complaint from Shawn333 on 06 January 2024 about Bojangles.

Told at drive thru there wasn't ANY CHICKEN LIGHT OR DARK it would be ready in 25 min. Pulled off ran errands came back over 20 min later willing to wait but drive thru employee said again there's NO... Read more

Comments: 0
Rating:

Rude

Complaint from hollanddeborah022@gmail.com on 03 December 2023 about Bojangles.

I am a worker where was a worker they are very rude ghetto feed people old fool they don't keep the kitchen or nothing clean the food be three and four hours old they don't care about serving people old... Read more

Comments: 0
Rating:

Burn something

Complaint from Mzb on 29 September 2023 about Bojangles.

Food was cold and dirty rice had black burn pieces of something it in Read more

Comments: 0
Rating:

Very poor customer service

Complaint from Lida on 02 September 2023 about Bojangles.

I went to the drive through to place and order.. Employee stated that there was no breast so I asked could I get wings instead. The employee then said hold on for a second he asked another employee and she... Read more

Comments: 0
Rating:

Bad serve / racist

Complaint from Blanqui on 23 August 2023 about Bojangles.

I stop around 830 am today Saturday on the way to church cashier attended the man in front of me very fast no one else in line but me waited over 29 min ask her if there was someone... Read more

Comments: 0
Rating:

Bad service

Complaint from Dissatisfied 1 on 16 August 2023 about Bojangles.

I walked into the store on today 8/12/23 at 918 am noone not even the manager on duty acknowledged me mind you it's 918am nobody in line but me smh went to the end of the counter and stood there... Read more

Comments: 0
Rating:

Refund

Complaint from NWatts19 on 04 August 2023 about Bojangles.

Last Thursday I went to Bojangles and ordered the 8 piece family meal all white meat with fries and dirty rice. When I ordered it I was told 20 minutes which was ok with me since I had asked for... Read more

Comments: 0
Rating:

Getting cussed out and yelled at

Complaint from Treburke on 29 July 2023 about Bojangles.

Today I was cussed out when I clocked after going a miniature couple way on accident I'm always getting yelled at and getting disrespected for the wrong reasons I tried talking to Ms Kim about the problem before I... Read more

Comments: 0
Rating:

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