Our sentiment meter has identified a 100% increase in complaints about Bojangles over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Bojangles's offerings.
Sentiment data last updated on April 27, 2024
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We have received 18 complaints about Bojangles over the last 12 months. The graph below shows a monthly breakdown.
Curious about Bojangles's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Bojangles. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Bojangles by calling 1-800-366-9921. If you want to reach out to Bojangles through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Richard Gladden on 19 October 2022 about Bojangles.
A Friend and myself (both disabled) always stop at one of the three Bojangles in Statesville for a large unsweet tea, and a large halfhalf tea to take with us to our doctor's appointments or shopping trips. Though it... Read more
Complaint from Bhutto1988 on 17 October 2022 about Bojangles.
I bought a drink and found an entire giant bag in it. Im totally disgusted by the thought of who touched this bag and where it has been. Just sitting on the floor collecting dust, cleaning chemicals snd peoples hands:... Read more
Awful experience, the manager on duty Amiyah, was an awful excuse for a manager. She was very rude, aggressive, and did not want to help me as a paying customer. The order was not made correctly, she was very rude... Read more
i went and bought a twelve piece dinner las Read more
Complaint from Vc on 24 September 2022 about Bojangles.
Went through the drive-through person taking the order was very rude they did not have any biscuits at 9 AM on a Saturday morning ordered a large hashbrowns when we got up to the window they said it would be... Read more
Complaint from obk16 on 17 September 2022 about Bojangles.
The works are rude, eating chicken in the drive thru, one girl walked past and said im ready to effing go. The most ghetto set of workers ive seen. And there is never any bo berry biscuits! Read more
Complaint from DCochran on 14 September 2022 about Bojangles.
Manager took my order and messed it up! I ordered a 8-piece meal and only got chicken. I was Highly upset about this and tried to explain. He told me I got what I ordered and blew me off. Check... Read more
I went to Bo-Jangle’s to pick up a meal for my 2 eld neighbors. I ask the lady working for 2 orders of fries. She said, no these are fresh. I told her thanks but I need the fries fresh. I... Read more
Complaint from pd778 on 27 August 2022 about Bojangles.
On the morning of Friday,August 12,2022, the manager on duty at the Bojangles on Sunset Road in Charlotte,NC was very rude from the beginning(even when I had asked her how much my order total was. Read more
Complaint from H. D. on 24 August 2022 about Bojangles.
ongoing and on 8-23-22 aa adult shift manager that continues to utilize profanity when communicating with employees especially those 16 and 17 years of age. To those that take their jobs seriously this type of behavior is threating and harassing.as... Read more
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