Bojangles complaint: Took 21 minutes to get my order

Complaint from Dbrown reported on 29 May 2023 about Bojangles

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My complaint:

I placed an order at the store for take-out. My combo orders were filled and sitting on the counter getting cold while waiting on bo-berry biscuits. I watched as orders after mine were filled including said biscuits. When I asked about mine the manager said they had ordered only one or two each. I replied I ordered mine before them and she stated I shouldn’t have ordered so many. I only ordered 6

Suggested solution:

Whatever is fair. I didn't start looking at the time until a couple minutes after my combo meals were on the counter. All told it was close to a half hour spent and rude customer service

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