Our sentiment meter has detected that Arbys complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Arbys, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
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We have received 10 complaints about Arbys over the last 12 months. The graph below shows a monthly breakdown.
Curious about Arbys's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Arbys. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Arbys by calling 1-800-599-2729. If you want to reach out to Arbys through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Lindarock on 29 August 2022 about Arbys.
This is the second complaint we have issued in the last week. Until now we have been dedicated customers to this store. As a senior couple we seek out value and good food for that value. Last week I phoned... Read more
Complaint from Flowergirl on 01 August 2022 about Arbys.
I went to Arby's today for your pecan chicken salad sandwich and they said it is done for the season very early to stop a summer sandwich Read more
Complaint from wolfpac123@aol.com on 30 July 2022 about Arbys.
My husband and I visit Arby's quite often and never have a complaint which is why we keep going back. On 72822 we again went back and I saw they had fish strips. I got the three piece meal.... Read more
Complaint from Darriana on 30 July 2022 about Arbys.
Me and my husband went to Arby's drive thur.and he ordered a Cajun fish wrap meal.and a coke with that meal.and I ordered the Cajun fish wrap meal also with a sweet tea.first of off they were so slow and... Read more
Complaint from SteveB on 22 July 2022 about Arbys.
Ordered 1 Mac N Cheese for $3.00 (2$6 deal) and when I opened the container when I go home, there was about a half inch of Mac N Cheese on the bottom of container which averaged about 25 cents a... Read more
Complaint from mcgoeygary@gmail.com on 15 July 2022 about Arbys.
Placed order of RB Classic, Cherry Turnover and White Milk at drive through for $8.30 which I thought was too muchhigh. At window, a disinterested teenager took my money, gave me change and my milk. A few minutes later she again... Read more
Complaint from rockymath on 06 July 2022 about Arbys.
My husband and I received meals that were far from satisfactory at the Lewisville, TX, location. Upon letting the company know of the problem we received coupons from the Arby's Guest Support for two free meals. Craving a... Read more
Complaint from allsonkh on 02 July 2022 about Arbys.
Ordered BLT combo. Specifically said (twice), NO onion, NO mayonnaise. What did I get? Everything but a tomato. Threw sandwich away. Just wasted $11 dollars! Happens frequently at this particular Arby's. Next time will stop at McDonald's across the street. Read more
Complaint from Disappointed Patron on 30 June 2022 about Arbys.
Ordered my food,drove up to the window,gave the worker a credit card to pay for my meal. As he was scanning my card someone flipped the wrong switch because the electricity in the building shut off for just a second... Read more
Complaint from Mewd on 15 June 2022 about Arbys.
I took my 87 year old mother to Argus and ordered her a chicken sandwich without mayo but with cheese. Simple enough so I thought. I just ordered for myself the roast beef sandwich. The tomato on... Read more
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