Our sentiment meter has detected that Arbys complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Arbys, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
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We have received 10 complaints about Arbys over the last 12 months. The graph below shows a monthly breakdown.
Curious about Arbys's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Arbys. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Arbys by calling 1-800-599-2729. If you want to reach out to Arbys through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from PENNI RUSSELL on 17 April 2023 about Arbys.
Arby's 8848 does not give out hot food nor napkins or sauce. Plus when ordering a French dip sandwich there is not even enough aujus to use with the whole sandwich. The fries are always cold and the roast beef... Read more
Complaint from Mary Gillispie on 14 April 2023 about Arbys.
Asked for Medium Jamaca Shake and got a large one which they charged me for. Read more
Complaint from Dawn Brewer on 05 April 2023 about Arbys.
Stopped at Arby's in Great Bend, Kansas at 1:00pm for lunch. Pulled into drive thur when the operator asked for our order I started off with 2 fish sandwiches, she immediately said Will that be all, I answered no... Read more
Complaint from Martha R on 27 February 2023 about Arbys.
My husband and I were in Tupelo MS on Feb 26 around 5:15 pm and decided to get a bite to eat before visiting a patient at the hospital. It took the front desk approximately 10 minutes to take... Read more
Complaint from frednancy on 19 February 2023 about Arbys.
Arby's had their fish sandwiches 2 for $7.00. I was anxious to try their fish. I ordered them with no lettuces and extra tartar sauce. What I received was 2 fish sandwiches without lettuce and just a pinch of... Read more
Complaint from Arbys on 19 February 2023 about Arbys.
Paid $7.49 for the new ribeye sandwich. Had to throw away. Meat was tough could not chew it. Very very little cheese on it. Very disappointed. Advertisements made it look good but nothing like what I got... Read more
Complaint from techall on 06 January 2023 about Arbys.
I tried Arby’s new Wagyu Steakhouse Burger today, January 5, 2022, 3:00pm at the BuckleyQuincy Aurora, CO location. My opinion is the Steakhouse Burger is very meager in quality with poor flavor due to the dryness of hamburger patty, especially... Read more
Complaint from rita gant on 27 December 2022 about Arbys.
We walked in had to had to wait 5 minutes. We were the only ones in there at the time. The phone rang the girl waiting on us was telling someone to bring her the phone and using cussing words... Read more
We got 4 beef and cheddars with barely any meat. It was not on onion rolls which makes them great. They were on stale seeded rolls that fell apart when we opened them. Had they told us they were out... Read more
Complaint from Rumbler on 02 December 2022 about Arbys.
So this location is my regular Arbys, at least a few visits every month. I have previously discussed with the manager the fact that the drive thru can't be navigated by low cars, because of an enourmous sideways speed... Read more
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