Arbys Complaint Sentiment: Neutral

Our sentiment meter has detected that Arbys complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Arbys, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 28, 2024

Arbys complaint process

Do you have a dispute or had a bad customer experience with Arbys? Submit your Arbys complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Arbys.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Arbys complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Arbys?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Arbys complaints chart

We have received 10 complaints about Arbys over the last 12 months. The graph below shows a monthly breakdown.

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Arbys complaint statistics

Curious about Arbys's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

80
Total complaints
80
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 80 ratings

How to contact the customer service of Arbys?

Below, you will find the contact information for the complaint department of Arbys. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-599-2729
Contact form:

You can contact the customer service of Arbys by calling 1-800-599-2729. If you want to reach out to Arbys through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Arbys reviews: (80)

Authentic experiences shared by our community for your benefit.

you got it it all wrong, you don't have the meat!

Complaint from Quality Control on 09 July 2021 about Arbys.

Lunch was just getting started, not overly busy. I ordered 4 sandwiches and the new chicken nuggets. They said they were already out of the nuggets? So just 4 sandwiches. When I got to the window, I saw 4 scared... Read more

Comments: 0
Rating:

Terrible Food

Complaint from Wayne man on 30 June 2021 about Arbys.

Ordered a half pound beef-n-cheddar but the sandwich came with no cheddar cheese or roast beef sauce. It was just a bunch of ground up meat on a dry bun. And the last time I checked, roast beef... Read more

Comments: 0
Rating:

11.52

Complaint from nick nichols on 09 June 2021 about Arbys.

food was terrible and half of the order was wrong. lack of meat and cheese. bun was burned. we go to the arbys next to us ; but yesterday we were in sarasota and we went to store 06536. bad... Read more

Comments: 0
Rating:

Rude and missing food

Complaint from Comeonnow on 27 January 2021 about Arbys.

I came through the drive through window to order lunch for me my son and a friend. I was rushed to make a decision and when I would say something she would continue to cut me off as if are... Read more

Comments: 0
Rating:

poor service

Complaint from weaverpi@charter.net on 11 October 2020 about Arbys.

my wife and i waited almost 10 minutes for someone to help us at the counter. no one else was in there. finally a middle age white woman came from the back. we gave her our order, two fish... Read more

Comments: 0
Rating:

Chicken Sandwich

Complaint from Dojo on 17 September 2020 about Arbys.

Every other week for numerous years we come through the drive in during the availability of the Chicken Salad Sandwich and order 2 Double Roast Beef Meals. Potato Cakes, Cola and 2 Chicken Salad Sand. The Roast Beef is... Read more

Comments: 0
Rating:

Bad Service

Complaint from JoeJoe on 28 August 2020 about Arbys.

went to your store @ 8103 Ritchie Highway, Pasadena, MD 21122 @ about 6:58pm, 8-27-20...To begin I had to repeat the order three times...When I got to the drive thru window I mentioned to the employee, I hope this order... Read more

Comments: 0
Rating:

Arbys german sandwitch tv commercial

Complaint from Armyvet2012 on 10 October 2019 about Arbys.

I am german and irish and their add about german sandwiches was very offensive and disrespecting and making fun of german race. I am highly offended and i want a public appology to all german race and the add to... Read more

Comments: 0
Rating:

no service

Complaint from pat huey on 05 December 2018 about Arbys.

i went to arby to get gyros i was told that the sandwiches was no longer on sell two for six dollar only to find out that was not true i got the paper to prove it i don,t... Read more

Comments: 0
Rating:

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