Arbys Complaint Sentiment: Neutral

Our sentiment meter has detected that Arbys complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Arbys, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

Arbys complaint process

Do you have a dispute or had a bad customer experience with Arbys? Submit your Arbys complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Arbys.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Arbys complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Arbys?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Arbys complaints chart

We have received 10 complaints about Arbys over the last 12 months. The graph below shows a monthly breakdown.

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Arbys complaint statistics

Curious about Arbys's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

80
Total complaints
80
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 80 ratings

How to contact the customer service of Arbys?

Below, you will find the contact information for the complaint department of Arbys. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-599-2729
Contact form:

You can contact the customer service of Arbys by calling 1-800-599-2729. If you want to reach out to Arbys through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Arbys reviews: (80)

Authentic experiences shared by our community for your benefit.

Where's the Roast Beef

Complaint from kathy.lmsmarine@gmail.com on 01 December 2022 about Arbys.

There was no roast beef available. Wait time was 20 - 30 minutes for a classic roast beef sandwich. This was at 6:30 PM on a Wednesday evening. Totally no unacceptable for an Arbys to have no... Read more

Comments: 0
Rating:

Food

Complaint from csnjm14 on 30 November 2022 about Arbys.

I spent $45.00 last night. I’m so mad at this Arby’s. My brisket had hardly any meat, and one onion ring. They didn’t give me my buffalo chicken wrap. The fries tasted like they had been out all day. My... Read more

Comments: 0
Rating:

Injury on 5722

Complaint from Maryann Leason on 18 November 2022 about Arbys.

My injury happened on 5722 where I slipped and fell from the waterliquid on the floor in front of the condimentdrink area and had to go to the ER for treatment of my knee. I feel like I am getting... Read more

Comments: 0
Rating:

neednew place

Complaint from gary cosby on 12 November 2022 about Arbys.

weneed a new arbys innhamptonn ,va23633 near pensulaq town ct omnnmercury blvd ..or at buckrore beach shopping ctr.one.pembrioke road .near rideaid drug store ...closedertyo phoebus highschool. .needtoimprove area wit anew arbys .please . Read more

Comments: 0
Rating:

Asked to leave

Complaint from Four Musketeers on 10 November 2022 about Arbys.

Dear Sirs on November 9, 2022, my friends and I were coming home from the Southern Christmas Show and decided to eat at Arby's on Cox Road in Gastonia, North Carolina. My friend proceeded to the drive thru. Instead of... Read more

Comments: 0
Rating:

poor quality and quantity

Complaint from lee got fucked on 02 November 2022 about Arbys.

had to hit drive thru. great cashier is only thing positive thing to say. for a $5.00 sandwich: NOT what i ordered, was not HOT, was NOT enough food for even a friggin rabbit. No time to go back and... Read more

Comments: 0
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Missing buffalo chicken slider

Complaint from DT320 on 01 November 2022 about Arbys.

I ordered a slider and it was never put on the order nor on the bill I didn't know it was missing til I got home. Order I'd AAAHCK5YAGG4 Read more

Comments: 0
Rating:

Pubic humiliation

Complaint from Nettie Banda on 08 October 2022 about Arbys.

I came in purchased 15 in food I was nice and asked about a job. While I was eating and doing application in back of store. I heard 2 of them talking I knew the manager that's here don't care... Read more

Comments: 0
Rating:

Cold food and poor service

Complaint from Rude and cold food on 10 September 2022 about Arbys.

My husband went through arbys drive thru on Yankee road in centerville. Our meat on our sandwiches was refrigerator cold. The drive thru server was very rude and unfriendly. I will not be going back to arbys... Read more

Comments: 0
Rating:

Incorrect Order Poor Customer Service when called to Complain

Complaint from Disappointed Customers on 03 September 2022 about Arbys.

I ordered 4 chicken sandwiches, 2 for $7.00, picture online an at Helena, MT store show With Cheese. What I got when arrived at home - 4 sandwiches very sloppily put together No Cheese. Called customer service 2 dsys,... Read more

Comments: 0
Rating:

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