Our sentiment meter has detected that Zoom complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Zoom, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
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We have received 0 complaints about Zoom over the last 12 months. The graph below shows a monthly breakdown.
Curious about Zoom's track record in addressing complaints within the Mobile App, Software category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Katalin Ihnath on 31 August 2020 about Zoom.
Dear Zoom! As a mistake I tought I cancelled my subscription in June, but now, I realised it's still on. I didn't use zoom since then.(2-3 months). I would like to ask you to send back my money, and cancel... Read more
Complaint from Makarios on 30 August 2020 about Zoom.
Please I have been double charged for the month of August. One on 28th and another on the 30th of August 2020. Email Address: makariosnewatuabo@gmail.com Card Number: 4846 8019 0213 5722 Card Name: Henry Inkum Please I need a refund. I need the money... Read more
Complaint from Abraham Koney on 29 August 2020 about Zoom.
Hello, I’m Abraham Koney. I tried to upgrade my account from basic to Pro yesterday several time to no avail. I kept getting error messages like ; “ invalid Zippostal code” and “something went wrong with the order”. In the... Read more
I m able to hear audio clearly when I have old zoom... But when I update my zoom application from play store I m not able to hear voice clearly......like networking issue or anything else... How I can fix this? Read more
As I connected zoom link for online classes. It was disconnected again and again in between. And teacherand other videos do not seen in my mobile screen. Error shown Read more
Complaint from Tarun_Barla_15111_ on 28 August 2020 about Zoom.
When i join a meeting i could not hear the host voice and partipants also but if i open youtube or any other internet app it work properly. My network is working 1mbps on youtube but on zoom it... Read more
Complaint from apranab20@gmailcom on 27 August 2020 about Zoom.
On 11th July, I upgraded to business plan and got a bill of $54 but just after a week on 19th July, I again received a bill of $199.90. Mistakely, due to my poor knowledge for zoom plan upgrade knowledge,... Read more
Complaint from Carol McComb on 27 August 2020 about Zoom.
Sound quality of music played live is notably worse since recent update this week. Zoom has changed some settings. You can't set original sound as a default. You must enable manually for each meeting. This is annoying. But worse, you... Read more
Complaint from Mart on 27 August 2020 about Zoom.
I have tried to download zoom several times and I always get the German version when I want English. I am not given the option to change languages. Why not? Read more
Complaint from Hunter on 27 August 2020 about Zoom.
Sir , I am unable to understand my class because of voice problem (lagging of audio) on zoom the problem is happening from 3 days when I updated my zoom . I tried to reinstall but again the problem was... Read more
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