Complaint: Over Billing of Account

on 29 August 2020 about Zoom in category Mobile App, Software

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My complaint:

Hello,
I’m Abraham Koney. I tried to upgrade my account from basic to Pro yesterday several time to no avail. I kept getting error messages like ; “ invalid Zippostal code” and “something went wrong with the order”. In the end I couldn’t upgrade my account. I woke up this morning to emails from my bank saying that $ 44.97 had been deducted from my account by zoom. However my account remains a Basic Zoom account.

0 0 vote
Justified complaint?

Suggested solution:

I would like for the moneys deducted to be reimbursed as soon as possible.

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