Zoom complaint: Audio not coming properly and video

Name: Audio not coming properly and video
Item: Zoom
Rating: 1
Author: Tarun

Open 28 Aug 2020 311 views Mobile App Software

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Filed 28 Aug 2020 by Tarun

When i join a meeting i could not hear the host voice and partipants also but if i open youtube or any other internet app it work properly. My network is working 1mbps on youtube but on zoom it works at 40-100kbps plzzz fix it

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Case details

Status: Open
Company: Zoom
Filed: 28 Aug 2020
Rating: 1/5
Desired resolution: Please improve my audio call over internet
Problem: Meeting audio fails, low speeds in app
About: video call app

Progress

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Company notified
Company replied
Resolved

28 Aug 2020 Complaint filed and published
28 Aug 2020 Message from Bizzy: we notified Zoom about this complaint.

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