The Salvation Army USA Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about The Salvation Army USA over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 26, 2024

The Salvation Army USA complaint process

Do you have a dispute or had a bad customer experience with The Salvation Army USA? Submit your The Salvation Army USA complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of The Salvation Army USA.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional The Salvation Army USA complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about The Salvation Army USA?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

The Salvation Army USA complaints chart

We have received 51 complaints about The Salvation Army USA over the last 12 months. The graph below shows a monthly breakdown.

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The Salvation Army USA complaint statistics

Curious about The Salvation Army USA's track record in addressing complaints within the Non-Profit category? Dive into the all-time complaints data right here!

306
Total complaints
306
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 306 ratings

The Salvation Army USA reviews: (306)

Authentic experiences shared by our community for your benefit.

Non payment of rent

Complaint from Olivia Allison on 11 January 2023 about The Salvation Army USA.

My name Olivia Allison 3434 W Florence Ave I’m the owner , A client Ms.winlford occupy through the Salvation Army agreement to pay me and will not take and calls concerning my Rent since Oct 22 and has yet to... Read more

Comments: 0
Rating:

Too picky

Complaint from Never again. on 09 January 2023 about The Salvation Army USA.

After two weeks of waiting for the salvation army to pickup a FREE Hooker computer desk, they walked away saying because it was missing two cheap panels on the back of the desk (meant to be against a wall anyway)... Read more

Comments: 0
Rating:

Staff member

Complaint from Willieshere613 on 08 January 2023 about The Salvation Army USA.

Sunday morning it was raining outside, I come back from the bathroom and am locked out of my room. I go to the desk and ask if I can at least get my jacket before leaving and Mr Dixon then... Read more

Comments: 0
Rating:

Abuse on residents

Complaint from Salvation Army on 03 January 2023 about The Salvation Army USA.

On numerous times this employee by the name of Chuck have been excessively abusive and disrespectful to homeless clients, he need to be fired. Read more

Comments: 0
Rating:

Very unprofessional and emotional destress

Complaint from Krysten Williams on 01 January 2023 about The Salvation Army USA.

On Saturday December 17, 2022 my daughter and myself were Bell rangers and on this particular day they separated us they took her to the mall and they took me to the Walmart because they said that the earnings from... Read more

Comments: 0
Rating:

Put out

Complaint from Myown34 on 01 January 2023 about The Salvation Army USA.

1-1-23 Was walking from breakfast started coughing an mucus came up so I spit it out in the garbage the two security said cover my mouth in which I had done an said I could not spit in garbage so... Read more

Comments: 0
Rating:

Wrongful treatment of family shelter

Complaint from Sad but hurting mother on 28 December 2022 about The Salvation Army USA.

Hello and good afternoon my name is Lov'Ashia I am a single mother of two children at the moment and I was housed at your family shelter but prior to being there it was no space for my family so... Read more

Comments: 0
Rating:

Ripped off

Complaint from Nevershopsalvationarmy on 20 December 2022 about The Salvation Army USA.

I bought a jewelry jar for $60. I buy jewelry lots weekly but have never tried Salvation Army until now. This jar had mostly broken jewelry. It’s essentially a craft jar worth around $15 - $20. J called the... Read more

Comments: 0
Rating:

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