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The Salvation Army USA complaints

The Salvation Army USA complaint: Failure to answer or return calls, texts regarding issues concerning family member.

Open 106 views Non-Profit

Filed 7 Jan 2023 by Ray

For weeks attempts have been made to get ahold of my daughters casemanager to ask questions regarding housing, text messages, emails will go unanswered. On the occasion on 1623 my daughter had àn appt.and she did a two way call where I attempted to ask casemanager ,Andrew Vallejos questions regarding housing issues for my daughter, he was rude,and aggressive over the phone claiming he had the right to tell me nothing, how overworked is and doesn’t have time for repeated calls. This young man is perhaps working in the wrong field, he obviously has little people skills or understanding of protocol needed to assist the public, clients or families.

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