Our sentiment meter has detected that Subway complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -17%. While some customers might experience challenges with Subway, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Subway? Submit your Subway complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Subway.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Subway complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 145 complaints about Subway over the last 12 months. The graph below shows a monthly breakdown.
Curious about Subway's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Subway. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Subway accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Subway, such as poor quality of food, incorrect orders, rude customer service, unsanitary conditions, incorrect billing, and any other issues you may have experienced.
According to our own database with complaints, some common complaints about Subway include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
Once you have submitted your complaint on our platform, it's always good to notify Subway also directly. You can contact Subway customer service by calling their hotline at 1-800-888-4848, through Subway's contact form, or via @subwayListens on Twitter.
Below, you will find the contact information for the complaint department of Subway. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Subway is located at 325 Sub Way Milford, CT 06461-3059 USA. You can contact the customer service of Subway by calling 1-800-888-4848. For Subway support through email, send your inquiry to customer.service@subway.com. If you want to reach out to Subway through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from bill wilson on 11 May 2021 about Subway.
This Hispanic female worker at this location stated that they don't accept subway coupons at this store in a smart way. I stated to the worker this sign here said, show coupons before ordering. Other Customers in line stated that... Read more
Complaint from 1ofmany on 11 May 2021 about Subway.
Ordered online and it said it would be ready in 15 minutes and when I arrived 2 minutes early the “subway artist” told me she hadn’t even gotten to my order yet and that it was going to be 30... Read more
Complaint from Silver 0003 on 08 May 2021 about Subway.
Good Day, So we go to this Subway every Saturday with out fail for the past 6 months, we order two foot long subs and a 6 in meatball sub, we get the 6 in meatball sub and it has... Read more
Complaint from S.B. on 06 May 2021 about Subway.
Open sign was lit up at 11:15 when I arrived but the door was locked. One customer was inside but the employee refused to open the door even though the sign said the store closed at midnight. There was nothing... Read more
Complaint from Mr Jorge on 03 May 2021 about Subway.
Me and my mother went to subway today and got treated like crap .the manager was so rude to my mom because she didn’t speak English . I felt like she was races toward Spanish people . I asked the... Read more
Complaint from Mikey518 on 03 May 2021 about Subway.
I have been in the food and beverage business for about 30 years plus. I went in to this location Sunday April 2nd around 6:45 pm and as I proceeded to order (Tuna Footlong) I had noticed that the scoops... Read more
Complaint from TinaCunningham on 03 May 2021 about Subway.
I went to Subway last night to get a sandwich and got route service from the employee felt very uncomfortable the sandwich I asked to be toasted it was not asked for a ham sandwich got shredded ham that looked... Read more
Complaint from FM Morrigon on 03 May 2021 about Subway.
Dear Subway, I have enjoyed your sandwiches for many years. Today I sadly write to inform you that I will never purchase another Subway product again. Your decision to employ the anti-American kneeler Megan Rapinoe to endorse your sandwiches is the reason... Read more
Complaint from richardcollins on 02 May 2021 about Subway.
My mother was asking to place an order... name of employee is Jeremy , he would not give his last name? he aggressively responded and stated in a very rude tone JUST 2 FOOT LONGS!!! My mother said yes. Jeremy aggressively... Read more
Complaint from Sm reyes on 01 May 2021 about Subway.
Onions were cut so thin they had no taste.very little spinach.1 piece of cheese the steak was pleantyful.cucumbers were cut very thin. Read more
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