Our sentiment meter has detected that Subway complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -17%. While some customers might experience challenges with Subway, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Subway? Submit your Subway complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Subway.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Subway complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 145 complaints about Subway over the last 12 months. The graph below shows a monthly breakdown.
Curious about Subway's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Subway. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Subway accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Subway, such as poor quality of food, incorrect orders, rude customer service, unsanitary conditions, incorrect billing, and any other issues you may have experienced.
According to our own database with complaints, some common complaints about Subway include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
Once you have submitted your complaint on our platform, it's always good to notify Subway also directly. You can contact Subway customer service by calling their hotline at 1-800-888-4848, through Subway's contact form, or via @subwayListens on Twitter.
Below, you will find the contact information for the complaint department of Subway. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Subway is located at 325 Sub Way Milford, CT 06461-3059 USA. You can contact the customer service of Subway by calling 1-800-888-4848. For Subway support through email, send your inquiry to customer.service@subway.com. If you want to reach out to Subway through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from pw0224@yahoo.com on 01 May 2021 about Subway.
I attempted to get 50 off on my second sub after your app would process my payment after attempting for over a hour. The heavy set woman, dark hair, approx 50 working at 2:15 on 5121 told me she could... Read more
Complaint from VANYFRAN on 30 April 2021 about Subway.
Upon entering the store the general atmosphere was unusual for the location, the employees were not at the station they were in the back of the store they were talking laughing loudly, food was laying on the service... Read more
Complaint from MRAINES on 29 April 2021 about Subway.
DONT HAVE SPICY MUSTARD ANYMORE MANY INDIVIDUALS WAS UPSET.. Read more
Complaint from VANYFRAN on 28 April 2021 about Subway.
Upon entering the store I realized I didn’t have a mask, so I asked the employee Could I enter without one, he told me “no, but you can go across the street buy one at the WalMart”, this is... Read more
Complaint from Deming NM Subway has a extremely rude manager on 24 April 2021 about Subway.
On 4-23-2021 at approximately 6:40pm we pulled into Subway for a sandwich for my wife. The person on the intercom was a male and he asked us to hold on. We waited approximately 10 minutes and I said... Read more
Complaint from Worred father on 23 April 2021 about Subway.
In Penn yan there is a employee with pending multiple charges endangering the welfare of a child. How can a business such as this allow someone like this to work there. He has a record of this. Read more
Complaint from bunnie on 22 April 2021 about Subway.
placed an order online went to pick up ( supposed to be ready by 3:05 ) we got there at 3:30 order wasn't ready and was greeted with a very rude WHAT! there another customer in there that asked if... Read more
They charged me $2.09 for a cup of ice (Large) Read more
Complaint from 73162 on 21 April 2021 about Subway.
I have an account with subway and order online and pick up from 2 locations near me. Service is not always Great but food is usually good. Just saw a TV ad with rachael rapinoe and THAT OFFENDS ME! I am... Read more
Complaint from Susan Ashcraft on 20 April 2021 about Subway.
I always enjoyed Subway Subs, but the last couple of times I’ve ordered from your company, they do not carry the crushed red peppers that they have always carried. I asked the employees at both locations and was told that... Read more
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