Subway complaint: Rude employees food was old Veggies wilted

Complaint from VANYFRAN reported on 28 April 2021 about Subway

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

Upon entering the store I realized I didn’t have a mask, so I asked the employee Could I enter without one, he told me “no, but you can go across the street buy one at the WalMart”, this is the day after the President announced that all person fully vaccinated were not required to wear a mask. I told your employee that I was in fact fully “vaccinated” even after that disrespectful comment about going “across the street’ was made I did go to another business and they politely gave me a mask when I explained what happened in your store. I went back to your store where your employee proceeded to lecture me about how he was telling me I couldn’t come in the store for my own good, after I asked him not to speak to me anymore another customer walked in and your employee asked him ‘if he was with me” ha answered in the negative your employee continued to be rude disrespectful toward me.

Suggested solution:

Require all employee to have knowledge of current world events during pandemic and afterward. Training in Customer support courtesy. Do periodic inspections on what customers are being served and by who

Comments: 0
Rating:
Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments