Our sentiment meter has detected that Subway complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -17%. While some customers might experience challenges with Subway, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Subway? Submit your Subway complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Subway.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Subway complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 145 complaints about Subway over the last 12 months. The graph below shows a monthly breakdown.
Curious about Subway's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Subway. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Subway accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Subway, such as poor quality of food, incorrect orders, rude customer service, unsanitary conditions, incorrect billing, and any other issues you may have experienced.
According to our own database with complaints, some common complaints about Subway include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
Once you have submitted your complaint on our platform, it's always good to notify Subway also directly. You can contact Subway customer service by calling their hotline at 1-800-888-4848, through Subway's contact form, or via @subwayListens on Twitter.
Below, you will find the contact information for the complaint department of Subway. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Subway is located at 325 Sub Way Milford, CT 06461-3059 USA. You can contact the customer service of Subway by calling 1-800-888-4848. For Subway support through email, send your inquiry to customer.service@subway.com. If you want to reach out to Subway through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Devildog3497 on 04 June 2021 about Subway.
I have enjoyed your sandwiches for many years. Today I sadly write to inform you that I will never purchase another Subway product again. Your decision to employ the anti-American kneeler Megan Rapinoe to endorse your sandwiches is the reason I... Read more
Complaint from CWS on 01 June 2021 about Subway.
I have over $200 on Subway gift card ending in 1325. When a Subway customer makes balance transfers within their Gift Card account. Subway takes it upon themselves to remove the Gift Card completely. This is not something that is... Read more
Complaint from Cincinbt on 28 May 2021 about Subway.
It just seems have have consistently get poor service for a month now. Service is very slow, and my drive thru order doesn’t have correct toppings I ordered, or like today it was wrong, I was over charged, and... Read more
Complaint from ddougherty on 27 May 2021 about Subway.
I purchased a steak cheese foot long and they put VERY little meat on it. they scooped up 2 scoops that were only filled up 34 of the way. When I asked them to put a sufficient... Read more
Complaint from LSmith on 27 May 2021 about Subway.
I went to the nearby subway to order seven sandwiches for my coworkers and me. Only two people were in line in front of me. There were only two people working making the sandwiches. While the one was making the... Read more
Complaint from AllenHolden on 24 May 2021 about Subway.
Not much more needs to be said other than her name I won’t be back until she is gone Until then I drive an extra 10 miles to eat Jimmy John’s Read more
Complaint from Dhoneybee on 22 May 2021 about Subway.
This afternoon I was at the subway in Shickshinny and My children and I were treated rudely and I was screamed at by the young girl working there. The other 2 young boys working with her were trying to cover... Read more
Complaint from Subway on 19 May 2021 about Subway.
Store 3004 Approximately 4:15 pm local time. I ordered TurkeyBacon 12-inch sub. The server did not understand that i only wanted the bacon heated. When she FINALLY finished the sub, she did not seem to understand that I... Read more
Complaint from Obruchmann2000 on 16 May 2021 about Subway.
Bought steak sandwich. The meat smelt ranched. Ordered American cheese no cheese. Read more
Complaint from tgage5547 on 14 May 2021 about Subway.
This place has never fixed my sandwich the way i order it online. The person in charge has a very rude attitude and doesnt know anything. Ask for a price and you get told to read the board. All staff... Read more
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