Our sentiment meter has detected that Subway complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -17%. While some customers might experience challenges with Subway, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 27, 2024
Do you have a dispute or had a bad customer experience with Subway? Submit your Subway complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Subway.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Subway complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 145 complaints about Subway over the last 12 months. The graph below shows a monthly breakdown.
Curious about Subway's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Subway. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Subway accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to Subway, such as poor quality of food, incorrect orders, rude customer service, unsanitary conditions, incorrect billing, and any other issues you may have experienced.
According to our own database with complaints, some common complaints about Subway include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
Once you have submitted your complaint on our platform, it's always good to notify Subway also directly. You can contact Subway customer service by calling their hotline at 1-800-888-4848, through Subway's contact form, or via @subwayListens on Twitter.
Below, you will find the contact information for the complaint department of Subway. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Subway is located at 325 Sub Way Milford, CT 06461-3059 USA. You can contact the customer service of Subway by calling 1-800-888-4848. For Subway support through email, send your inquiry to customer.service@subway.com. If you want to reach out to Subway through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Dear Subway, I have enjoyed your sandwiches for many years. Today I sadly write to inform you that I will never purchase another Subway product again. Your decision to employ the anti-American kneeler Megan Rapinoe to endorse your sandwiches is the reason... Read more
Complaint from Jim Thompson on 18 June 2021 about Subway.
I have a medical condition for which I use the assistance of a medical dog. This dog has been serving me for 9 years and has traveled the world with me through my work. He also accompanies... Read more
Complaint from V S on 14 June 2021 about Subway.
I have been coming to this Subway for at least 30 years. When it started they would pack people through and employees worked-fast. Now, service is very slow and usually my order (drive thru) is wrong and I... Read more
Complaint from Trahanjana545@gmail.com on 13 June 2021 about Subway.
First I ordered a pizza with onion, bell pepper and olives on it when I arrived my food was wrong had to wait for them to remake it then if you could see this pizza one slices has an olive... Read more
Complaint from Rene27 on 13 June 2021 about Subway.
On Saturday evening at 835pm, I walked into one of ur franchise locations to buy a foot long meatball manenora sandwich! I noticed 2 young guys in training wearing gloves face mask! The older man that was training the... Read more
Complaint from Pwatts on 12 June 2021 about Subway.
I come to you today to say that I have enjoyed your sandwiches for many years, especially during the work day when I could always count on a great lunch for a great price. However I’m saddened and bothered because... Read more
Complaint from Craig spenny on 08 June 2021 about Subway.
good evening Me and my wife has driven to the stairfoot subway in Barnsley in the 8621 at approximately 18.15pm when I had forgotten my ID for been exempted from putting on a face mask due to my medical condition,... Read more
Complaint from UNKLEMILTY on 07 June 2021 about Subway.
THE SHORTEST WAY is when i order online with subway all of my GOOD credit cards bring up OOPPS FRAUD AND LATELY ERROR AND ALL THE CARDS ARE GOOD AND I HAVE TALK... Read more
Complaint from KT3 on 06 June 2021 about Subway.
I've been to several subway locations within a 10 mile radius of this location and they all accept these coupons. This is about the third time this location has refused to accept coupons at this store. I went today (June... Read more
Complaint from Private Driver Services on 05 June 2021 about Subway.
This subway location needs to be retrain on the purpose of curbside pickup On June 4th 1:30pm I place a mobile order for 3 subway sandwich meals I paid using my American Express Card $42 As I was enroute staff from subway call... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
