RushCard Complaint Sentiment: Neutral

Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

RushCard complaint process

Do you have a dispute or had a bad customer experience with RushCard? Submit your RushCard complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RushCard.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RushCard complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RushCard?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RushCard complaints chart

We have received 2 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.

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RushCard complaint statistics

Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

375
Total complaints
375
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 375 ratings

RushCard reviews: (375)

Authentic experiences shared by our community for your benefit.

Unauthorized transactions

Complaint from Harris021 on 05 May 2020 about RushCard.

I banked with rush card for YEARS and now all of a sudden as im collecting my unemployment and i go to the atm to pull out money, it is showing an INACCURATE BALANCE WITH 200$ MISSING FOR MY NEW... Read more

Comments: 0
Rating:

Hold on account

Complaint from Keyona1601 on 05 May 2020 about RushCard.

I been chatting and calling for over a week now with rush and I sent in all my documents to receive a new card I still have not heard anything they said it takes 1 to 2 business days for... Read more

Comments: 0
Rating:

Rush card agent

Complaint from Fraswife on 05 May 2020 about RushCard.

I tried to replace my card the agent was very rude hung up the phone on this is the second time I want to close my account with rush card since covid-19 rush card agent are disrespectful I can’t get... Read more

Comments: 0
Rating:

Saying negative w

Complaint from Bigjohn416 on 04 May 2020 about RushCard.

I loaded 75 dollars today on my card and never got the funds there saying I’m negative there is no way that’s possible Read more

Comments: 0
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Unauthorized transactions

Complaint from cyndi.willi64@gmail.com on 04 May 2020 about RushCard.

Hello I am very unhappy RUSH customer. I have been banking with them for years. I had unauthorized transactions on my account in the past and they have been pretty thorough. Now I seem to be fighting for the release... Read more

Comments: 0
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Account info deposit

Complaint from Sc1979 on 30 April 2020 about RushCard.

My stimulus suppose to be deposit April 30 and it's not showing. I check the web and mobile app. Been calling no help. Read more

Comments: 0
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Money missing

Complaint from Latasha on 30 April 2020 about RushCard.

I went to take money out the ATM and it didn’t come out. My money is completely missing. I’ve been calling and can’t reach anyone. I’ve even called meta bank still nothing. Can somebody at least call me about this... Read more

Comments: 0
Rating:

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