RushCard Complaint Sentiment: Neutral

Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 19, 2024

RushCard complaint process

Do you have a dispute or had a bad customer experience with RushCard? Submit your RushCard complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RushCard.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RushCard complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RushCard?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RushCard complaints chart

We have received 3 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.

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RushCard complaint statistics

Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

375
Total complaints
375
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 375 ratings

RushCard reviews: (375)

Authentic experiences shared by our community for your benefit.

Stimulus check

Complaint from Bernardspencer77@gmail.com on 24 April 2020 about RushCard.

I have a pending deposit been pending since the 15th and I haven't received nothing Read more

Comments: 0
Rating:

My acct is lock

Complaint from Sandrab62 on 23 April 2020 about RushCard.

I can not get into my online app.it is locked up.it says to call rush.i did .after 2 hours of being on hold.i got no help.i got hung up on In feb my card was stolen while i was sick and... Read more

Comments: 0
Rating:

Lost card

Complaint from Jimmybarnhart on 22 April 2020 about RushCard.

I lost my card so I don't have a card number I don't know my account number and something wrong when you call customers service because you cant get through you stay on hold never get through to anyone I... Read more

Comments: 1
Rating:

unauthorized transaction cannot reach anyone

Complaint from zackkyp on 22 April 2020 about RushCard.

on 4112020 my card info was used at bestbuy.com to buy a 50 inch samsung television costing 483. 85. i've spoken with people at best buy they found the details of the transaction when and where they advised me to... Read more

Comments: 0
Rating:

can't login

Complaint from wrightprovidence on 21 April 2020 about RushCard.

authentication was sent to the wrong phone number I can't seem to get anybody to update my phone number please do something about my phone number my is 313-736-0335 not ending with 565 which is my old phone number please... Read more

Comments: 0
Rating:

Card expired and numbers missing

Complaint from mkellam35@yahoo.com on 20 April 2020 about RushCard.

I been trying to get a replacement card mines expired and I can't see my numbers on it and I can't access my money off it I need my money to pay bills and get groceries I'm about to get... Read more

Comments: 0
Rating:

Loststolen card

Complaint from Onmyx28 on 20 April 2020 about RushCard.

My card expired jan 2020 and at the end of the month I was suppose to receive another card. However the card never came in the mail. I called rushcard verified my address was correct and was told to pay... Read more

Comments: 0
Rating:

Rushcard not working

Complaint from Kbuxton84 on 19 April 2020 about RushCard.

I have $80 on my rush card and it want lwt my access my funds or my accout i dont have any food at my house so how am i suppose to eat Read more

Comments: 0
Rating:

No knowledge bout transactions 16 of them

Complaint from Scobbie75 on 19 April 2020 about RushCard.

I have 16 transactions on my card from someone from another country. I have know idea who they are and why money was taking off my card. Been trying to file a claim since l found out and can't... Read more

Comments: 0
Rating:

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