Close account. Send balance
Complaint from CocoaTee on 11 May 2020 about RushCard.
I havent had account activity in years with this place. They will not close the account and send me my balance. Read more
RushCard complaints
RushCard Complaint Sentiment: Neutral
Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 20, 2024
RushCard complaint process
Do you have a dispute or had a bad customer experience with RushCard? Submit your RushCard complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RushCard.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional RushCard complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about RushCard?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
RushCard complaints chart
We have received 3 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.
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RushCard complaint statistics
Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
375
Total complaints
375
Open Complaints
0
Complaints pending
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Complaints resolved
1.1
375 ratings
RushCard reviews: (375)
Authentic experiences shared by our community for your benefit.
Direct deposit not received
Complaint from JasonW81 on 11 May 2020 about RushCard.
Had a direct deposit issued on May 6th. Still haven’t received my funds! Today is May 11th Read more
Lost rush card
Complaint from Walter Daniel Walker x jr on 09 May 2020 about RushCard.
I lost my rush card and the phone service will not let me order a new one Read more
Customer Service
Complaint from kmblay72 on 08 May 2020 about RushCard.
i called to have a charge disputed and got the worse customer service they told me they would cancel my current card and send me a new card i said i cant go 7-10 days with any more and they... Read more
Refund not received
Complaint from mr.gking74 on 08 May 2020 about RushCard.
Lowes in Missouri City, TX refunded me $323.67 on 4202020 and it was never added to my account. Read more
Rushcard website app are inaccessible to customers
Complaint from C on 07 May 2020 about RushCard.
Rushcard's mobile app is stuck at the splash screen when you tap the app icon and will not launch. Also, the website rushcard.com will allow you to type your username and password, but when you click login there is a... Read more
Direct deposit
Complaint from hotasfire216 on 06 May 2020 about RushCard.
My money is just setting at Metbank 4 direct deposit for about 3 days now and not have posted to my account Read more
Access account
Complaint from Parrishhe79 on 06 May 2020 about RushCard.
I lost my card but have the routing number and account number and last 4 digits of the card number and have been trying to get my money transferred from the lost card to one of the other rush cards... Read more
Locked out of my account
Complaint from Lin48Griggs on 06 May 2020 about RushCard.
I have been locked out of my account almost 2 weeks. It is literally impossible to speak with someone that will give me the correct information I need to be able to access my money on the card that I... Read more
Missing money
Complaint from Robnjordan2017 on 06 May 2020 about RushCard.
On April 1 95.00 was taken out of my account going somewhere in Texas and i called and tried to put a stop to the transaction and nothing, i get ssi on my card and some how my money just... Read more
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