RushCard complaint: Rush card agent

Name: Rush card agent
Item: RushCard
Rating: 1
Author: Fraswife

Open 5 May 2020 286 views Payment Providers

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Filed 5 May 2020 by Fraswife

I tried to replace my card the agent was very rude hung up the phone on this is the second time I want to close my account with rush card since covid-19 rush card agent are disrespectful I can’t get my money rush card is no help everything is bad consumer service I want to close all account

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Case details

Status: Open
Company: RushCard
Filed: 5 May 2020
Rating: 1/5
Desired resolution: Fired the agent you shouldn’t have people working talking to people crazy I can’t access account
Problem: Agent rude, hung up during card replacement
About: replacement card

Progress

Filed
Company notified
Company replied
Resolved

5 May 2020 Complaint filed and published
5 May 2020 Message from Bizzy: we notified RushCard about this complaint.

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