Complaint: Hold on account

on 05 May 2020 about RushCard in category Payment Providers

New complaint
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My complaint:

I been chatting and calling for over a week now with rush and I sent in all my documents to receive a new card I still have not heard anything they said it takes 1 to 2 business days for the back office to review it it’s been a week I have another account with them and they telling me they can’t even transfer the funds to that account this is unacceptable I just need my money

0 0 votes
Justified complaint?

Suggested solution:

I would like to get a new card so I can get my money and pay my bills this is a inconvenience because I’m thinking 1 to 2 days and still no results

Message from Robin from

11 months ago - We have posted a tweet about your new complaint about RushCard

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