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RushCard complaint: Unauthorized transactions

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Filed 4 May 2020 by [email protected]

Hello I am very unhappy RUSH customer. I have been banking with them for years. I had unauthorized transactions on my account in the past and they have been pretty thorough. Now I seem to be fighting for the release of my money. I have sent all the required documents that was requested. I have called, I have written and I get automated responses. Occasionally, I get an vague email response from some agent. I am now getting concerned due to never experiencing a company conduct business in such a fashion. A financial institute at that.Highly disappointed in RUSH card services. Prior to now I was a haapy consumer that have and would recommend RUSH card to family and friends. Now due to the financial setback this has created I will think twice.

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