Cancel credit card
Complaint from lauralaura on 02 December 2020 about RushCard.
It's been two months and I haven't received my money from my cancelled credit card in September Read more
RushCard complaints
RushCard Complaint Sentiment: Neutral
Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 28, 2024
RushCard complaint process
Do you have a dispute or had a bad customer experience with RushCard? Submit your RushCard complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RushCard.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional RushCard complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about RushCard?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
RushCard complaints chart
We have received 2 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.
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RushCard complaint statistics
Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
375
Total complaints
375
Open Complaints
0
Complaints pending
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Complaints resolved
1.1
375 ratings
RushCard reviews: (375)
Authentic experiences shared by our community for your benefit.
Locked out
Complaint from hove cook on 02 December 2020 about RushCard.
I am completely locked out of my online app Read more
Card Services and Customer Services
Complaint from Mzgorgeous12 on 02 December 2020 about RushCard.
I ordered a Replacement Card over a week ago. To be exact over the 7 to 20 buisness day wait time. I contacted a CSR from the Security team Monday Nov 30. To let them know I have yet to... Read more
My card was used in the state of California I am in another state and have never been to California rush card did not want to refund my money because they said it was more that one hundred and twenty... Read more
New card sent to wrong address
Complaint from ANTHONY Lloyd on 27 November 2020 about RushCard.
They sent my card to the wrong address my current card expired October 2020 now my benefits is on the card that they sent to Yonkers and I'm having a hard time getting a replacement card how fax over documents... Read more
Security-Illegal Card-to-Card Transfer.
Complaint from Pittmac on 23 November 2020 about RushCard.
My car was broken into and many items were taken like my wallet and cellphone. I called Rushcard to have my account suspended because thieves had my information for an illegal card to card transfer. The agent ordered a card... Read more
Unexceptionable rudeness
Complaint from Rasheedaraine on 22 November 2020 about RushCard.
I called rushcard because I was concerned with two transactions from Amazon prime video that I did not do. One for October 20, 2020 November 20, 2020. After I talked to two agents on phone. The agent told me... Read more
Bill Payment Services
Complaint from JPMCC on 20 November 2020 about RushCard.
On 100720 i made a bill pay transaction. About 102020 I noticed it wasn't paid. I contacted rush card customer service and requested cancellation. To this date of 112020 i still haven't gotten my money returned to me. Several calls... Read more
Fraudulent charges on my account
Complaint from Wferrell82 on 20 November 2020 about RushCard.
I had fraudulent charges made on my account in the amount of 2,745.31 from Google which I do not use. I made a police report and even a rebuttal letter along with all other documents that Rushacrd ask of me.... Read more
Release of my funds back to my account
Complaint from Demete on 11 November 2020 about RushCard.
I was traveling through Expedia to Bolder Colorado and there was a problem with Expedia so I used my Rushcard to fulfill a payment.Expedia then refunded me my money and I have the receipt to show payment was made.They told... Read more
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