RushCard complaint: Bill Payment Services

Complaint from JPMCC reported on 20 November 2020 about RushCard

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

On 100720 i made a bill pay transaction. About 102020 I noticed it wasn’t paid. I contacted rush card customer service and requested cancellation. To this date of 112020 i still haven’t gotten my money returned to me. Several calls have been made and no action has been taken on Rush’s part to get this taken care of. I will be taking my banking else where just as soon as i get my money back from them. I suggest others look else where for online banking needs. Rush is horrible

Suggested solution:

Give my money back with compensation for incurred late fees on bills that have suffered because of Rush's negligence

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