Our sentiment meter has identified a 100% increase in complaints about NordVPN over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering NordVPN's offerings.
Sentiment data last updated on May 6, 2024
Do you have a dispute or had a bad customer experience with NordVPN? Submit your NordVPN complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 9 complaints about NordVPN over the last 12 months. The graph below shows a monthly breakdown.
Curious about NordVPN's track record in addressing complaints within the VPN Network category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of NordVPN. To amplify the impact of your complaint, please use our complaint form.
The corporate office of NordVPN is located at PH F&F TOWER, 50th Street & 56th Street, Suite #32-D, Floor 32, Panama. If you want to reach out to NordVPN through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from minecagir on 23 February 2023 about NordVPN.
I signed up for NordVPN 8 days ago. However, I wanted to cancel it because it didn't work on my computer. When the computer is connected to the internet, I open vpn but it does not work. Right now they... Read more
Complaint from zantzman on 21 January 2023 about NordVPN.
they just started charging my bank 7.95 a month for a service I never signed up for. i managed to get into the web page and it said I do not have a subscription yet they keep billing me.... Read more
Complaint from Dissatisfied Nord Customer on 28 October 2022 about NordVPN.
I have used Nord for several years with no complaints until 2022. They released a upgraded version to their software. Might have been in Jan 2022 . I tried to connect with no results . I have Microsoft license to... Read more
Complaint from McKinney on 14 October 2022 about NordVPN.
My original transaction date was July 3rd. I reached out to chat with a representative with issues on July 20th, approximately. I had Covid and was unable to contact the company again to request cancellation until August 30th. Though they... Read more
Complaint from tejunelz on 13 September 2022 about NordVPN.
It’s been a few months since I started using a dedicated IP address provided by the NordVPN company. At the beginning, let’s say the first month, everything was working very well and smooth. I did not have any issues at... Read more
Complaint from spanx22 on 02 August 2022 about NordVPN.
ive been ripped off, i would like a refund and my account closed right now. nord is payed for and not working, i will be going with another provider that actualy does its job. nord is useless 100% Read more
Complaint from AshWil on 23 July 2022 about NordVPN.
About two years ago I signed up with Nord VPN on a special trial basis. After three months of trying to get the Nord VPN to work and trying to seek support from its support team I decided to disable... Read more
Complaint from mmse88 on 17 April 2022 about NordVPN.
We can cancel the automatic subscription renewal, but would not issue a refund. I regret to inform you that I was being misleading by a company address contact.uk@joingsg.com, They was said if I join the two years subscription I will get... Read more
Complaint from upeterk on 12 April 2022 about NordVPN.
I have a 5 year subscription! I can't sign in t o NordVPN for at least a couple of months... I have contacted their support team numerus times but to no avail. They are unresponsive and I suspect they don't even understand... Read more
Complaint from Dan7385 on 28 February 2022 about NordVPN.
I have been having ongoing discussions regarding their service. When they reply, it is blatantly obvious that they have not read all the correspondence on my ticket. Because they keep offering the same solution that I have already tried. I raised... Read more
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