Complaint from minecagir reported on 23 February 2023 about NordVPN
I signed up for NordVPN 8 days ago. However, I wanted to cancel it because it didn’t work on my computer. When the computer is connected to the internet, I open vpn but it does not work. Right now they are stalling me and not giving my money back. They were normally supposed to issue a refund within 30 days. Customer representatives are not doing their job. Useless app. Do not download!
I want my money back as soon as possible. me.
Message from Bizzy from Complain.biz
1 year ago - We have sent an email to NordVPN about your complaint
Message from Bizzy from Complain.biz
1 year ago - Complaint is picked up by NordVPN
Message from Bizzy from Complain.biz
1 year ago - Complaint is solved by NordVPN
Responded on 14 March 2023 at 11:41
Hello, sorry to hear you are not happy with our service. Our support agents always strive to help in resolving any technical issues first, if that is the primary reason a user is requesting a refund. However, you can always refuse troubleshooting and in such a case refund will be made for you momentarily.
