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NordVPN complaint: Reject to refund for third time

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Filed 17 Apr 2022 by Michael

We can cancel the automatic subscription renewal, but would not issue a refund.
I regret to inform you that I was being misleading by a company address [email protected], They was said if I join the two years subscription I will get an award of 50 pounds but finally they broke their promise. I like your app but I already have quite a lot of VPN already also to be honest, your VPN service is quite expensive. So I’m sorry I have to cancel this current account and get the refund. I really hope to have your understanding. Thank you.

NordVPN complaint: Reject to refund for third time
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Discussion

1 comment

  1. mmse88

    Have you guys slove out on my problem? You guys just keep telling what regulation and what’s in the terms of rules in your company but do you know nobody will read it. We will only say that we have 30 days money back and we will not care about we can only have a refund twice. But this time I have such decision to keep your app because I love you App.

    But your website is full of traps just pressed a wrong button and I lost almost US$60. And you know very clearly the reason why I join your company is because I met a bastard in UK lied to me he will return 50 pounds to me if I joy no VPN two years subscription. But anyway I accept that.

    Today during the lunchtime I have nothing to do because it is my holiday so I open your website and view the craigslist status. Unfortunately I saw a button called continue in Chinese so I press it and generate a almost US$60 bill. The app is making me absolutely frustrated. I hope you can treat this seriously.

    I already have plenty of VPN please find the attachment. So please I do not want that no pass because I do not need it and I don’t know what it is. Thank you very much for your cooperation.

    From Michael Ng

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