While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about MyUS.com over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 4, 2024
Do you have a dispute or had a bad customer experience with MyUS.com? Submit your MyUS.com complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 18 complaints about MyUS.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about MyUS.com's track record in addressing complaints within the Shipping category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of MyUS.com. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of MyUS.com by calling +1-941-227-4444. If you want to reach out to MyUS.com through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Alia on 07 November 2023 about MyUS.com.
I have placed an order and shipped to my us and it took them more than two weeks to log in the item after it was received anyway I decided to return the item and not ship it but it... Read more
Complaint from Eyncai on 24 September 2023 about MyUS.com.
The firm changed address for their UK facility, but I had packages being sent there. I have been waiting for them to send the packages to the new facility since 20 days and they have no idea when they will... Read more
Complaint from Israa on 23 September 2023 about MyUS.com.
I have a package delivered by Royal Mail to my UK address of myus.com account from pretavoir.co.uk on the13th Sep. 2023. The package is still not logged in my account. I have emailed their customer service on the 18th Sep.... Read more
Complaint from MG88 on 30 August 2023 about MyUS.com.
Item purchased 28th July. Collected by MyUS 3rd august. Tracking showed nothing for a month. I contacted complaining and suddenly tracking shows 'ready for processing' on 29th August. But item not even collected yet by tracking information - myUS trying... Read more
Complaint from Hugoray on 30 July 2023 about MyUS.com.
MyUS.com told me my package would cost $135 to ship my package to me. After adding a debit card to my account, I was debited for $139 on 29th July 2023. However, to my surprise, an unauthorized debit was carried... Read more
Complaint from Neil Dillon on 15 July 2023 about MyUS.com.
I bought old Triumph motorcycle cycle parts from three different people. I had three parcels from Machiv Motors and one from Gregory Watts bought off ebay, they gave their names, description of goods and value. Myus.com have refused to ship... Read more
Complaint from mfgobbi on 09 June 2023 about MyUS.com.
This is about Package ID: 03-095-6084 -- shipped by FEDEX INTL CONNECT AWB ACC2910US95468584401 on January 27th 2023 to me in BRAZIL. Tracking eventually changed to tracking number LS678029082NL. On may 4th/2023 the package checked-in in Holland for the last... Read more
Complaint from Kiko on 30 May 2023 about MyUS.com.
I used their service for the first time, thinking it would be a reliable American company. Turns out, I was quite wrong. They shipped my boxed with wrong labeling (indicated the content was instrument for some reason, instead of books,... Read more
Complaint from reveal on 13 January 2023 about MyUS.com.
A few days after myUS informed that my package arrived at their warehouse I got a new email that they cannot find my package at the last location it was assigned. I'm sure that some employee stole it Read more
Complaint from Unknow on 01 November 2022 about MyUS.com.
I have missing shipment for a month And still no body care to solve it Read more
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