Our sentiment meter has identified a 100% increase in complaints about MyUS.com over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering MyUS.com's offerings.
Sentiment data last updated on April 23, 2024
Do you have a dispute or had a bad customer experience with MyUS.com? Submit your MyUS.com complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 18 complaints about MyUS.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about MyUS.com's track record in addressing complaints within the Shipping category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of MyUS.com. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of MyUS.com by calling +1-941-227-4444. If you want to reach out to MyUS.com through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from US9163 on 27 March 2024 about MyUS.com.
MYUS is keeping my packages forcefully, I had word with Tracy there, I would like to file a legal complaint in us govt consumer protection for this forgery. Amazon has delivered my packages to MYUS under my suite US 9163. Now I requested... Read more
Complaint from Sheryl Ruth Janse Van Vuuren on 14 January 2024 about MyUS.com.
Firstly, the most urgent at this moment they have blocked the My US account, and we have to send them proof of payment which we have done numerous times. We have a customer waiting on us for his goods. We have... Read more
Complaint from Abdullah Alabduljader on 20 December 2023 about MyUS.com.
The parcel was picked up on 8th december by MYus but has gone missing Read more
Complaint from Jaiye40 on 18 December 2023 about MyUS.com.
I shipped 4 boxes to nigeria and package hopper operating as myus.com has received my boxes in Sarasota Florida and marked my shipping as delivered. There’s no way to contact them at all. Please help me. I need them... Read more
Complaint from antonio.silvestro on 17 December 2023 about MyUS.com.
My account is IT2716, package delivered on 12th december, no way to contact them, zero answer. what can i do? Read more
Complaint from Janice Wing Sze on 14 December 2023 about MyUS.com.
My package arrived my suite a week ago and it's still in the queue waiting to be sent. I contacted their customer services and asked why it took so long when their standard processing time is 24-48 hours. Their customer... Read more
Complaint from IMM on 13 December 2023 about MyUS.com.
I requested shipments to be sent on 9 November. As of today, 13 December, none of these have been sent and will not arrive on time for Christmas. The expected tunr around time is 3 to 4 days, we are... Read more
Complaint from Jonathan from Seychelles on 12 December 2023 about MyUS.com.
I have an account suite no. 4781-241, I forgot ny password and it was reset, I placed an order for 1125.99usd which was NOT rejected. After a few days I got an email saying my account has been cancelled... Read more
Complaint from Joaahy on 11 December 2023 about MyUS.com.
So basically. I recently shipped my second package. And just before I did they file a whopping extra 29 dollars fee . 9.99 membership twice and 18.99 for package storage fee extra the day before shipment, need... Read more
Complaint from Jura on 21 November 2023 about MyUS.com.
Very poor service. No communication. 11 DAYS!!!!! Should be 2-5 days. Read more
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