I would like to consult you regarding a case with a shipping company First of all i made a shipping order from my po box and there was a mistake adding the value of the product , at the same time... Read more
MyUS.com complaints
MyUS.com Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about MyUS.com over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 4, 2024
MyUS.com complaint process
Do you have a dispute or had a bad customer experience with MyUS.com? Submit your MyUS.com complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of MyUS.com.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional MyUS.com complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about MyUS.com?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
MyUS.com complaints chart
We have received 18 complaints about MyUS.com over the last 12 months. The graph below shows a monthly breakdown.
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MyUS.com complaint statistics
Curious about MyUS.com's track record in addressing complaints within the Shipping category? Dive into the all-time complaints data right here!
28
Total complaints
28
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
28 ratings
How to contact the customer service of MyUS.com?
Below, you will find the contact information for the complaint department of MyUS.com. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
+1-941-227-4444
Contact form:
You can contact the customer service of MyUS.com by calling +1-941-227-4444. If you want to reach out to MyUS.com through their own website, you can use their contact form.
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MyUS.com reviews: (28)
Authentic experiences shared by our community for your benefit.
MyUS didn't do their service and kept my money
Complaint from fabiokist on 27 April 2022 about MyUS.com.
MyUS offers the service of pay the foreing customs dutiesforeing taxes in advance, charging their clients the total amount due in advance, in order to do that payment. However, MyUS DIDN'T PAY the taxes, so we had to do that payment... Read more
They refused to ship an item
Complaint from danielcd2003 on 22 April 2022 about MyUS.com.
They have lost multiple items i sent to them. And they refused to send an item telling me that it is prohibited. Just a week earlier, they have shipped similar items without any problem. They are now... Read more
cannot sign in to a brand new account
Complaint from nathanmack on 21 February 2022 about MyUS.com.
I have signed up and when I go to sign in (everything is correct) I get a Recapcha cannot verify your account but I'm getting no recapcha option I have checked cookies etc.... and the settings should all be fine I have... Read more
Quote not honoured
Complaint from Celdridge on 24 November 2021 about MyUS.com.
I reached out to myus.com to get a quote for a rug I was considering buying from the US to ship to the UK. I have tried multiple times to contact myus.com via different methods since the issues came to... Read more
Daylight robbery
Complaint from LouisMare on 27 October 2021 about MyUS.com.
Watch out! This company will charge you blind! They quote you and then you give your card details... then they end up charging almost double on your card. Apparently had to ship certain items separately. Without asking me. Sent two... Read more
charged me twice for a shipment
Complaint from RAYAN on 06 October 2021 about MyUS.com.
-i bought and item to be delivered overseas -i made a shipping request -myus charged me for the shipping -myus then decided not to continue the shipping process for unknown problem -( ( but i didn't get refunded ) ) -i made another shipping request... Read more
A 4000$ product is stuck with Myus.com and never gets shipped
Complaint from Mawloud on 08 September 2021 about MyUS.com.
I have ordered a 4000$ laptop to ship to Dubai. The product was successful received by Myus.com. i have paid for all their fees and urgent handling just to protect the product. However, they never shipped it and keep finding... Read more
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