Morrisons Complaint Sentiment: Negative

Our sentiment meter has identified a 400% increase in complaints about Morrisons over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Morrisons's offerings.

Sentiment data last updated on March 15, 2024

Morrisons complaint process

Do you have a dispute or had a bad customer experience with Morrisons? Submit your Morrisons complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Morrisons.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Morrisons complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Morrisons?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Morrisons complaints chart

We have received 7 complaints about Morrisons over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar

Morrisons complaint statistics

Curious about Morrisons's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

71
Total complaints
71
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 71 ratings

How to contact the customer service of Morrisons?

Below, you will find the contact information for the complaint department of Morrisons. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+44-20-8953 6828
Contact form:

You can contact the customer service of Morrisons by calling +44-20-8953 6828. If you want to reach out to Morrisons through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Morrisons reviews: (71)

Authentic experiences shared by our community for your benefit.

Collecting

Complaint from Collecter on 05 March 2024 about Morrisons.

I was collecting with my grandson and was rudely told by the store manager that we couldn't stand in our chosen spot as he couldn't buy any soup. We had to stand elsewhere which was cold. Read more

Comments: 0
Rating:

Customer Service

Complaint from Ptf on 02 March 2024 about Morrisons.

Rang customer support to chase up an issue for which I was told someone would have contacted me about but never did. The customer service person was really rude,not knowledgeable and totally uninterested and patronising. She just... Read more

Comments: 0
Rating:

Poor service

Complaint from Ruggers on 02 March 2024 about Morrisons.

Asked a member of staff if they had a top in my size she sent me to customer service who advised nobody in on clothing if they not out we haven’t got them Asked another 2... Read more

Comments: 0
Rating:

Over charged

Complaint from Patrick Connor on 23 February 2024 about Morrisons.

When I got home found a charge for M,pizza bases @ 1.43 on my bill. There was no sayed item any where near me and man before me only bought beer. I would not go back to shop for... Read more

Comments: 0
Rating:

Online delivery

Complaint from Kim Tait on 16 April 2023 about Morrisons.

I did an online order and it didn’t arrive. So I rang customer service and was told the delivery driver tried to knock on my door and no answer. He did not attempt to knock as I saw him from... Read more

Comments: 0
Rating:

Morrisons - not safeguarding their lone workers

Complaint from Els on 23 March 2023 about Morrisons.

I originally made a complaint to Morrisons as I was concerned about the welfare of young lone female workers at the petrol station. I received an email informing me they have a security guard that works in the main store... Read more

Comments: 0
Rating:

OUT OF DATE PRODUCT

Complaint from Angela kat on 16 March 2023 about Morrisons.

Hello I went to Morrisons Basingstoke 1332023. I found on a trolley 2 boxes of Mr Kipling's apple pies dated 1332023 and asked one of the staff if it was reduced in price. She told me she had to get a special... Read more

Comments: 0
Rating:

jacook259@gmail.com

Complaint from jacook259@gmail.com on 27 January 2023 about Morrisons.

I am a disabled person who gets a friend to order my shopping which benefits both of us this week we ordered £230 of shopping which was delivered to the wrong address when I told the store I was told... Read more

Comments: 0
Rating:

Out of date food

Complaint from Janet Ward on 14 December 2022 about Morrisons.

Fetched some Atora suet today it had sept 2022 on it and it is now its 14th of December 2022. I went to Bolsover store to return it and they just looked at me as if I wasn't telling... Read more

Comments: 0
Rating:

Security guard

Complaint from Louiseadams181193@gmail.com on 20 November 2022 about Morrisons.

I'm a regular in my local store mainly on a Sunday. Today 20.11.22 I was approached by a security guard when leaving to see me recioept.i said I don't have one as the till crashed after I paid by card.... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?