Morrisons Complaint Sentiment: Negative

Our sentiment meter has identified a 500% increase in complaints about Morrisons over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Morrisons's offerings.

Sentiment data last updated on March 28, 2024

Morrisons complaint process

Do you have a dispute or had a bad customer experience with Morrisons? Submit your Morrisons complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Morrisons.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Morrisons complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Morrisons?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Morrisons complaints chart

We have received 5 complaints about Morrisons over the last 12 months. The graph below shows a monthly breakdown.

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Morrisons complaint statistics

Curious about Morrisons's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

71
Total complaints
71
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 71 ratings

How to contact the customer service of Morrisons?

Below, you will find the contact information for the complaint department of Morrisons. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+44-20-8953 6828
Contact form:

You can contact the customer service of Morrisons by calling +44-20-8953 6828. If you want to reach out to Morrisons through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Morrisons reviews: (71)

Authentic experiences shared by our community for your benefit.

Refusal of sale

Complaint from Rissa bell on 12 November 2022 about Morrisons.

The vapes are on display in store and not behind cigarettes counter asked my 15 year old daughter to grab me two then as we started packing bags security and manager came and said they couldn’t let me buy them... Read more

Comments: 0
Rating:

RESTURANT

Complaint from Bomber1 on 31 October 2022 about Morrisons.

VERY POOR SERVICE,[ 1 person only working in the kitchen, VERY COLD FOOD, CUTLERY, CUPS, SPOONS all in FILTHY and stained condition, Ordering machine not working properly at all, 50 minute wait for food, [almost cold on arrival]... Read more

Comments: 0
Rating:

Hot Food Counter

Complaint from Hot chicken man on 28 September 2022 about Morrisons.

Nobody wants to serve you on the hot food counter. They see you waiting to be served and just ignore you. Customers walk away, fed up waiting. I complained to manager but it has not changed. Me and my fellow... Read more

Comments: 0
Rating:

UNPAID PETROL

Complaint from SP on 22 September 2022 about Morrisons.

Girl forgot to charge me for my petrol as she was distracted reading the paper, and only charged for the cigarettes I bought which at the time I didnt notice as paid by credit card , since then I had... Read more

Comments: 0
Rating:

Overcharged at till for an item I didn't have

Complaint from FrenchPastry on 06 August 2022 about Morrisons.

On Wednesday August 3rd 2022 I shopped at Morrisons Dereham. My son picked up a box of Cider that was on offer. I carried on with the rest of my shopping. We placed all items on the 'belt' for scanning,... Read more

Comments: 0
Rating:

Morrisons

Complaint from Lollyop55 on 24 July 2022 about Morrisons.

My family and I went did some shopping then went for food 2 min to order 55 min to wait even spoke to worker then still had to wait when food came look warm bacon bad all in all... Read more

Comments: 0
Rating:

Bed security

Complaint from tabakova on 14 July 2022 about Morrisons.

Hello, my name is Selma Ucharkush. I want to express my disappointment with the security at the Canterbury store. Today, 14072022, I was stopped by security and searched in front of all visitors to the store. In... Read more

Comments: 0
Rating:

staffsecurity persons aggressive and abusive behaviour

Complaint from Sandie on 01 July 2022 about Morrisons.

I was unchaining my bike from outside the entrance to the supermarket, when I heard a commotion behind me. I was shocked and disturbed to witness a young girl 11-13 being physically assaulted by a member of morrisons staff. she... Read more

Comments: 0
Rating:

abusive staff

Complaint from debbietipton25@googlemail.com on 23 May 2022 about Morrisons.

I WHENT TO MORRISONS BAXTERS LANE ST HELENS ON SUNDAY THE 220522, AT THE MEAT COUNTER THE ASSISTANT WAS RUDE AND VERY ANGRY TOWARDS ME , ANOTHEIR MEMBER OF STAFF CAME TO SEE THAT I WAS OK , THEN THE... Read more

Comments: 0
Rating:

surf powder

Complaint from maggielamb53 on 06 May 2022 about Morrisons.

you advertised on line a product surf 135 washes i ordered 5 with my order you accepted my order took money out of my account the morning of delivery you said it was out of stock you are false advertising... Read more

Comments: 0
Rating:

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