While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Morrisons over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Morrisons? Submit your Morrisons complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Morrisons.
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Finally, we can turn your complaint into a professional Morrisons complaint letter — and send it to their corporate office on your behalf.
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We have received 4 complaints about Morrisons over the last 12 months. The graph below shows a monthly breakdown.
Curious about Morrisons's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Morrisons. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Morrisons by calling +44-20-8953 6828. If you want to reach out to Morrisons through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Airportman on 14 July 2021 about Morrisons.
Totally exasperated with Morrison’s pay at pump machines not issuing receipts. This has been going on for years. Recently they had new pumps installed and yes we got receipts until the rolls ran out at a guess but now surprise... Read more
Complaint from jyoti suman on 29 June 2021 about Morrisons.
Your staff bought sale discounted lot of items using staff discount card on 29th June round about 11:45 am at self Dept. when she was working at Cigaretes kisock. She took other lot of items put at her working place.... Read more
Complaint from Katy65 on 25 June 2021 about Morrisons.
Hi, I had occasion to speak to one of your instore customer service colleague about why I was not receiving Morrisons More points. I was told that Morrisons no longer give More points. Since the 29th April I have spent... Read more
Complaint from Pat J on 22 June 2021 about Morrisons.
Firstly, sanitising facilities to the trolleys and the hands were virtually nil upon entering and throughout the store. After loading our shopping onto the conveyer belt we were informed that it had stopped working and after calling for assistance... Read more
I purchased some pre cooked chicken they are the small chicken bites I ordered 5 from the part at the back of the shop next to the fish when I got back to my house I bit in to... Read more
Complaint from Melissa Gilgallon on 11 May 2021 about Morrisons.
Whilst in the store yesterday (10052021) at the pies and pasty counter a member of staff decided it would be appropriate to start giving my partner abuse because of what football top he had on. This happened somewhere around 7:30... Read more
On the 14th April 2020 I purchased a ticket for Morrisons car wash and took my car through the machine. During the wash cycle the brushes pulled my rear wiper up and down repeatedly breaking the wiper. I reported it... Read more
Complaint from Howler on 03 February 2021 about Morrisons.
Placed an order that was to arrive Sun the 31st Jan 2021. My husband received an email saying we would not receive the order as the van broke down and delivery would arrive the next day. Very late that night a man... Read more
I purchased wine online from morrisons wanted to return and was told I could when I called to return was told I couldn't even though the website stated I could during covid . After numerous calls appalling behaviour from call... Read more
Complaint from Kellydhu2020 on 03 August 2020 about Morrisons.
My son suffers from autism and went into Morrison's Stratford today in the afternoon. He had left his mask at home and was confront at the entrance who was very aggressive. He then did not offer any masks despite having... Read more
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