While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Morrisons over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Morrisons? Submit your Morrisons complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Morrisons.
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Finally, we can turn your complaint into a professional Morrisons complaint letter — and send it to their corporate office on your behalf.
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We have received 4 complaints about Morrisons over the last 12 months. The graph below shows a monthly breakdown.
Curious about Morrisons's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Morrisons. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Morrisons by calling +44-20-8953 6828. If you want to reach out to Morrisons through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from jasmene.m1@tinyworld.co.uk on 03 May 2022 about Morrisons.
27/04/22 I placed an order on line with morrisons to be delivered on 29/04/22 between 8pm and 9pm as I had friends coming on 30/04/22 at 12pm to celebrate my 60th Birthday. I received an email on the 29th to... Read more
Complaint from Harriet1986 on 30 April 2022 about Morrisons.
Hello First of all I would like to say the staff are always friendly when I pop up that way so in no manner is this complaint anyway about your staff however it is regarding your products having no actual... Read more
Complaint from Jenny1947 on 08 April 2022 about Morrisons.
I was told by the home delivery driver that it is your policy to deliver perishable with one or two days left as the use by date. The drivers are supposed to inform the customer that on perishable goods that... Read more
Complaint from roddaz1946@outlook.com on 31 March 2022 about Morrisons.
EXTREMELY SALTY NEITHER MY WIFE OR MY SELF COULD EAT THE PRODUCT, WE ARE OLD AGE PENSIONERS LIVING OF STATE PENSION ONLY AND CAN ILL AFORD TO THROUGH FOOD AWAY. ALSO I AM VERY DISAPPOINTED THAT YOUR PERTH STORE SEEMS... Read more
Complaint from Jackie600 on 26 March 2022 about Morrisons.
I received an email stating that there had been a problem taking payment for my delivery pass. I contacted customer services and was told they had technical issues and to enter my card again which I did, this made no... Read more
Complaint from Laci on 22 March 2022 about Morrisons.
I popped in today to Rubery Morrisons early today, to buy a few stuff, but as it was early the self service checkout was not open and I prefer paying at the self service checkout when possible, so I put... Read more
Complaint from Line bishton on 02 March 2022 about Morrisons.
I'm shopping in Morrison's and walking around minding my own business when I realize I was being followed by a security guard with made me really uncomfortable it made my anxiety worse and couldn't wait to leave and the other... Read more
Complaint from Hoddesdon customer on 28 February 2022 about Morrisons.
I am very sorry to have to complain about the above product. I purchased this on the 13022022 from your Hoddesdon store. I have cooked and eaten it this evening, and whilst it tasted very good, I was very disappointed... Read more
Complaint from maggyhorn372 on 28 February 2022 about Morrisons.
I was in my kitchen making a lovely lasagne and i went to grab some onions, I cut into them with my sharp knife and it went right through the mouldy thing! the insides were black. This made me muck... Read more
Complaint from kathy norfolk on 02 December 2021 about Morrisons.
Not once but twice I have been spoken too in a very rude manner by 2 different staff members in Diss Store that really was not called for. I am beginning to think that because of the pandemic these people must have... Read more
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