Our sentiment meter has detected that Mastercard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Mastercard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 27, 2024
Do you have a dispute or had a bad customer experience with Mastercard? Submit your Mastercard complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 1 complaints about Mastercard over the last 12 months. The graph below shows a monthly breakdown.
Curious about Mastercard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Mastercard. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Mastercard by calling 1-800-627-8372. If you want to reach out to Mastercard through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from E Brennan on 01 June 2020 about Mastercard.
Every day we get a call from different PHONE numbers that claim to be from card Services for MasterCard and Visa. I pushed 1 and told the person to take our number off their list and the response I got was... Read more
Complaint from vickidanene on 30 May 2020 about Mastercard.
I am disputing a charge. I have request refund and was only offered a portion. When I stated I would reach out to my bank they threatened to bill my MC 250 dollars. Read more
Complaint from Boone-Gielen Consult on 30 May 2020 about Mastercard.
we payed € 2.634 on 16 march 2020 for a stay at hotel Borgo Egnazia in Italy. Our stay has been cancelled by the hotel en they payed € 2.534 back (addendum), but we didn't receive anything. Read more
Complaint from oluinunad on 27 May 2020 about Mastercard.
On 26 02 2020, I put money on Mysafemarket Forex Trading platform for £210 using my Mastercard debit card. The card number was issued by Monzo Bank and the number is xxxx xxxx xxxx xxxx. I am claiming that MySafeMarket is... Read more
Complaint from Benjawan Anuntasilpa on 13 May 2020 about Mastercard.
I paid my flight booking total 39596.94 THB via KTC Mastercard. to GO TO GATE but my JEJU Flight 7C 2204 was cancelled cause of Covid-19 pandemic situation, I tried to contact to inform my flight cancellation to GO TO... Read more
Complaint from Janet Bearman on 12 May 2020 about Mastercard.
I will not be able to use my Mastercard to shop online from October. This is because in your security system you’re insisting that the one-time passcode for online purchases is texted to a mobile phone, not emailed... Read more
Complaint from Tendai Maka on 11 May 2020 about Mastercard.
I cant deposit money to xm neteller and skrill. Read more
Complaint from AS on 09 May 2020 about Mastercard.
Why is VISA (and MasterCard and the others) not being pro active with the current health crisis the terminals in stores should all be totally contact less. You have this for small amounts in the UK. Bring the capability to the US... Read more
Complaint from DISGRUNTLED on 05 May 2020 about Mastercard.
On 01 02 2020, I bought Holiday for £2646 from TUI SHOP, YATE, BRISTOL using my Mastercard credit card. I am claiming that TUI SHOP, YATE, BRISTOL is in breach of contract because Tui cancelled my holiday on 08042020, I have... Read more
Complaint from Patricia Udeme on 30 April 2020 about Mastercard.
On 30th April by 3.13am, I got debit of 6,084.00 naira POS PURCHASE NETFLIX.COM 866-579-7172. Same 30th April by 9.23am I got another and I was debited again 6,084.00 naira POS PURCHASE NETFLIX.COM AMSTERDAM. That to me is double billing... Read more
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