Complaint: we didn’t receive € 2.534 from Borgo Egnazia

on 30 May 2020 about Mastercard in category Payment Providers

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My complaint:

we payed € 2.634 on 16 march 2020 for a stay at hotel Borgo Egnazia in Italy.

Our stay has been cancelled by the hotel en they payed € 2.534 back (addendum), but we didn’t receive anything.

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Justified complaint?

Suggested solution:

can you please pay on our account the amount of € 2.534

Message from Robin from

10 months ago - We have posted a tweet about your new complaint about Mastercard

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