Complaint: Refund not credited to my account

on 23 June 2020 about Mastercard in category Payment Providers

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My complaint:

I booked one air line tickets from air India Express on 8th of March 2020,then I cancelled this tickets on 18th of April, they are saying they credited to my account, they gave me one reference number also. I checked with bank with same reference number, bank says it’s not credited to my account, so where is this money gone?

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Authorisation code is 70002051422

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10 months ago - We have posted a tweet about your new complaint about Mastercard

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