Complaint: Unauthorized charge of my card by fastfood company fron the US

on 31 January 2021 about Mastercard in category Payment Providers

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

Hello! My card was charged without my will. I informed my bank about unauthorized transaction the same day. Card issuing bank informed me that it filed a complain and MC refused to satisfy it later. I contacted a company received the unauthorized charge. The company informed me that they returned the money and my banл will return the money. My banл is not going to return the money.
– card – 5363 5423 0725 5365;
– date and time – July 11th, 2020 22.38 (Kyiv time);
– $48.26;

0 0 votes
Justified complaint?

Suggested solution:

I would like MC to inform me about the situation with this money and how can I get them back. If my bank was wromg with making a dispute, please send me ation of that fact. I am going to sue my bank for not insuring the safety of my money.

Notify of
Inline Feedbacks
View all comments