Hello! My card was charged without my will. I informed my bank about unauthorized transaction the same day. Card issuing bank informed me that it filed a complain and MC refused to satisfy it later. I contacted a company received the unauthorized charge. The company informed me that they returned the money and my banл will return the money. My banл is not going to return the money.
– card – 5363 5423 0725 5365;
– date and time – July 11th, 2020 22.38 (Kyiv time);
I would like MC to inform me about the situation with this money and how can I get them back. If my bank was wromg with making a dispute, please send me ation of that fact. I am going to sue my bank for not insuring the safety of my money.