Our sentiment meter has detected that Mastercard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Mastercard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 20, 2024
Do you have a dispute or had a bad customer experience with Mastercard? Submit your Mastercard complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 1 complaints about Mastercard over the last 12 months. The graph below shows a monthly breakdown.
Curious about Mastercard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Mastercard. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Mastercard by calling 1-800-627-8372. If you want to reach out to Mastercard through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from BismarkSark on 02 July 2020 about Mastercard.
I tried using Ecobank Ghana MasterCard to withdraw money from an ATM in Kumasi Ghana on 27 January 2020. The cash did not dispense from the ATM machine but my account was debited. I lodged a complaint with Ecobank Ghana... Read more
Complaint from Jeena on 23 June 2020 about Mastercard.
I booked one air line tickets from air India Express on 8th of March 2020,then I cancelled this tickets on 18th of April, they are saying they credited to my account, they gave me one reference number also. I checked... Read more
Complaint from Bekalu on 17 June 2020 about Mastercard.
My name is Bekalu Adane 4047497471 phone Email bekaluadene1153@gmail.com I didn't get my unemployment benefits card, I am trying to reach master card by phone I couldn't. Wait more than 2 hours. No one answer my phone. Read more
Complaint from Ritu on 13 June 2020 about Mastercard.
Today i got a sms from bank stating that my Rank Bank credit Card is charged 113 AED for Zomato I called my bank immediately and requested to block my card with the Name Ritu Parashar ending with... Read more
Complaint from gerald.weinbrenn@gmail.com on 13 June 2020 about Mastercard.
I have sent you two recorded delivery letters without a reply, last April 2020. On January 2 2020 I purchased a return Virgin ticket to L.A. return booking ref DJ4NSB (£462.47) your ref: VIRATL93 9322160652340, and a further £255.OO on... Read more
Complaint from ISA on 08 June 2020 about Mastercard.
AMERICAN AIRLINES CONFIRMED REFUND ON TICKET NUMBER 0012388686272 TO MASTERCARD ENDING IN 8317 BUT MASTERCARD DENIES CREDIT. Read more
Complaint from Rudy on 06 June 2020 about Mastercard.
ICS, the company that does the admin for MasterCard has a stupid ID ation process which does not work and is user unfriendly. I went through this process twice, they ed it was correct but still my card does not... Read more
Complaint from anasejameel on 04 June 2020 about Mastercard.
I would like to inform you that I'm using PNB MASTERCARD Atm. I have already sent mail to my PNB bank regarding my atmwithdrawal failure of Indian Bank Atm Id S1AM2681 dated 21.04.2020 Amt Rs. 10000-. But Indian bank rejected my claim... Read more
Complaint from Sara ali on 03 June 2020 about Mastercard.
My card was blocked due to excess amount of failed otp by mistake and my online payments are no longer accepted Read more
Complaint from dogsbreath on 02 June 2020 about Mastercard.
I am 76 years old and I have been a Mastercard holder for many years. About 2 months ago I was notified that my card was on hold. I called Mastercard and I was asked number of questions and was... Read more
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