Our sentiment meter has detected that Mastercard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Mastercard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Mastercard? Submit your Mastercard complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Mastercard.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Mastercard complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 1 complaints about Mastercard over the last 12 months. The graph below shows a monthly breakdown.
Curious about Mastercard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Mastercard. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Mastercard by calling 1-800-627-8372. If you want to reach out to Mastercard through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from Massimo Barboni on 16 November 2021 about Mastercard.
I have received fraudulent transactions on my card, in excess of 4,000 USD in total, on 14 July 2021. I advised my bank at the very first transaction, both on the phone and in person in the branch on the next... Read more
Complaint from J.R. on 30 October 2021 about Mastercard.
Unable to purchase on line goods and services using credit card as cannot satisfy additional security check without mobile phone access. A problem which will only be exacerbated as more businesses and government departments adopt this excellent concept. This scenario affects... Read more
Complaint from Minela on 04 October 2021 about Mastercard.
Hello, I bought a phone on eBay via Zip. After a few months the phone stopped working for no reason. I filed a dispute on the 30th of November 2020. It has been 9 months with no resolution. I have emailed... Read more
Complaint from bah on 09 September 2021 about Mastercard.
Lost card and cannot get it reported to Mastercard as they are asking for information I do not have: ie., Full Master card number. I only have last four digits, 3522. Who issued the card. I applied... Read more
Complaint from VILA ANKORA d.o.o. Dubrovnik on 09 September 2021 about Mastercard.
We charged Mastercard credit card number 5487190098647126 to the booker of our apartment who cancelled booking only one day prior to arrival (free cancellation is 14 days prior to arrival and booking.com ed it in writing). It was clearly printed... Read more
Complaint from Honest Scott on 08 September 2021 about Mastercard.
I purchased multiple gift cards years ago for presents, and emergencies. I didn't have any emergencies, until I left my money clip at home, and pulled out one of the multiple gift cards from my glove box. I was told... Read more
Complaint from RamezKellinni on 07 September 2021 about Mastercard.
Issuer : RAMEZ RASHED KELLINNI Submission date AUG !, 2021 Name of person. : RAMEZ RASHED KELLINNI Email : ramezkellinni@yahoo.com Airport lounge name and terminal : Dubai int’l airport. MARHABA lounge Customer name. RAMEZ RASHED KELLINNI Payment card number : 546350. ... Read more
Complaint from Ferrari on 04 September 2021 about Mastercard.
Recently Mastercard added a new feature where they update old card information with select vendors when your credit card information changes. Because of this policy, I got a charge from an old card from the Sony PlayStation Network on an... Read more
Complaint from Maged Samy Ibrahim on 04 September 2021 about Mastercard.
The above mentioned places ask for extra charges if I use my credit card to pay my membership annual fees or buy a car. Read more
Complaint from Cazol on 27 August 2021 about Mastercard.
I cannot purchase online as my card as been blocked and I can’t get through on the phone number provided. Very annoyed Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
